Open Positions

New job opportunities with OHL are continually becoming available. Please check back frequently for open positions.

OHL offers competitive benefits packages that include insurance (health, dental, vision, life, long-term and short-term disability), leave benefits and 401k match.

GL/GRANTS ACCOUNTANT
Odyssey House Louisiana, Inc. is seeking two full-time GL/Grants Accountant to work under the direction of the Chief Financial Officer. The schedule for the position is Monday-Friday 8am-5pm. The GL/Grants Accountant will perform General Ledger and Grants duties including but not limited to: General Ledger journal entries, Balance Sheet Account Reconciliations, Budgeting, Grant reconciliations and monthly invoicing. It is the duty and responsibility of the GL/Grants Accountant to:
- review purchase requisitions for proper fund coding;
- reconcile Balance Sheet Accounts;
- prepare monthly Grant/Contract Billing;
- process General Journal Entries as required;
- prepare monthly, quarterly and annual grant reports;
- analyze Financial Accounts;
- assist in the preparation and entry of the annual budget;
- assist CFO in preparing monthly financial reports; and perform other duties as required.
Minimum qualifications include the following: Bachelor’s degree with a major in Accounting/Finance. General ledger accounting experience. 3 years experience handling Federal, State, and/or Municipal grants. Excellent communication (written and oral), analytical and computer skills for the preparation of financial reports and correspondence. Accuracy, discretion and a professional demeanor. Preferred qualifications include the following: 3 years non-profit accounting experience. Intermediate knowledge of Microsoft Excel. Working knowledge of MIS Fund Accounting. Qualified candidates should submit cover letter and resume to mdejan@ohlinc.org.

LPN- RESIDENTIAL PROGRAM
Odyssey House Louisiana, Inc. is seeking full-time LPNs for the Adult Residential program. Available shifts: 7am-7pm and 7pm-7am including rotating weekends. The Licensed Practical Nurse works with agency clients in the Adult Residential Program (both STC and LTH/IOP). The Licensed Practical Nurse orients clients to the agency and the expectations of services which are to be received through the Medical Staff and managing the agency clients’ medical care. The Licensed Practical Nurse facilitates health care services as a support to the clients’ own self-management. All residents are responsible for their own health care services and management of their medication administration and supply of that medication. It is not the policy of the agency to provide all medical services to agency residents. It is the duty and responsibility of the Licensed Practical Nurse to:
- assess potential residents for appropriateness for the treatment program;
- complete an updated assessment on each client after admissions;
- complete a medical treatment/discharge plan based on updated assessment;
- communicate the treatment plan with the treatment team upon admission and on a monthly basis;
- provide on-going health education to all residents as outlined in the Residential Program Manual;
- provide on-going assessment of acute medical/nursing needs of all residents and refers residents to appropriate treatment centers;
- monitor prescribed medication consumption and treatments that includes assessing resident knowledge and understanding of medication and treatment regimens, as well as, accuracy of administration;
- coordinate the management of patient’s medication stock including pharmacy pick-up and drop-off of meds, calling in refills for clients, and upkeep of how medication is stored;
- conduct urine drug screens on all residents as directed to do so;
- conduct weekly psycho education classes;
- follow treatment care plans set forth by the medical staff;
- document all pertinent health related information about residents on the resident chart that is done routinely and according to nursing standards of practice;
- complete Incident Report form before the end of a shift if applicable;
- maintain HIPAA guidelines; and perform other duties as assigned.
Minimum qualifications include the following: LPN license; Healthcare CPR; Must be able to work independently with limited supervision; Must be able to handle a large caseload of medication management for clients. Preferred qualifications include the following: Substance Abuse treatment experience; Residential substance abuse program experience. Qualified candidates should submit cover letter and resume to srobey@ohlinc.org and ariley@ohlinc.org.

NURSE MANAGER- RESIDENTIAL PROGRAM
Odyssey House Louisiana, Inc. is a seeking a full-time exempt Nurse Manager for the Residential Program. The schedule for this position is at least M-F 8am-5pm including holidays, nights, and weekends as needed for the 24 hour Program. The Nurse Manager will: assist the Practice Manager in supervision of Residential Nursing Staff through implementation and review of current policies and procedures, medication administration practices, infection control, staff scheduling, direct patient care , staff in-servicing, training and education. It is the duty and responsibility of the Nurse Manager to:
- coordinate/facilitate patient care, work collaboratively and maintain communication with patient care team (providers, counselors, etc.) to provide effective, timely, and appropriate patient management;
- manage the nursing staff schedule;
- cover vacant shifts as needed;
- assist patients and providers with adherence to evidence-based treatment protocols for specific disease states Identifies at-risk populations using approved screening tool(s) and follows established care and reporting protocols;
- provide medication education to clients;
- assist in the development and maintenance of best practices for all nursing functions;
- monitors patient care by tracking patient charts for items such as complete admission assessment, reconciliation of medications and continuity of nursing care;
- address/resolve system problems impeding progress;
- proactively identify and resolve delays and obstacles to expedite care;
- utilizes advanced conflict resolution skills as necessary to ensure timely resolution of issues;
- collaborate and communicate with multidisciplinary team at all phases of planning process, including initial patient assessment, planning, implementation, interdisciplinary collaboration, and teaching and ongoing evaluation;
- actively participate in clinical performance improvement activities;
- participate in development, implementation, evaluation and revision of disease management tools as a member of the clinical change team;
- attend local meetings as necessary;
- participates in training as necessary to successfully complete job responsibilities, including training in disease management protocols, care management strategies, use of network software programs, and data analysis skills;
- use data to drive decisions and plan/implement performance improvement strategies related to care management for assigned patients, including fiscal, clinical, and patient satisfaction data;
- collect special study data for specific performance and/or outcome indicators as determined by the Program Manager;
- participate in discussions of key variances and outcomes that relate to areas of direct responsibility;
- use data in collaboration with other disciplines to ensure effective patient management;
- insure all Nursing staff adhere and carry out tasks and noted;
- assess potential residents for appropriateness for the treatment program;
- complete an updated assessment on each client after admissions;
- complete a medical treatment/discharge plan based on updated assessment;
- communicate the treatment plan with the treatment team upon admission and on a monthly basis;
- provide on-going health education to all residents that include all topics outlined in the medical services policy and procedure manual (Topics are not limited to this list);
- provide on-going assessment of acute medical/nursing needs of all residents and refers residents to appropriate treatment centers;
- monitor prescribed medication consumption and treatments
- monitor includes assessing resident knowledge and understanding of medication and treatment regimens, as well as, accuracy of administration;
- coordinate the management of patient’s medication stock, including pharmacy pick-up and drop-off of meds, calling in refills for clients, and upkeep of how medication is stored;
- conduct urine drug screens on all residents as directed to do so;
- follow treatment care plans set forth by the medical staff;
- documents all pertinent health related information about residents on the resident chart, documentation is done routinely and according to nursing standards of practice;
- maintain HIPAA guidelines; and perform other tasks as assigned.
Required Qualifications: BSN in Nursing. Registered Nurse with active licensure in the state of Louisiana. At least 5 years of supervisory or management experience. At least 3 years Substance Abuse/Psychiatry experience. Current CPR certification. Excellent interpersonal, communication, and negotiation skills. Clinical competence in assigned area. Strong organizational and time management skills. Ability to work independently. Qualified candidates should send in a cover letter and resume to srobey@ohlinc.org.

PROGRAM MANAGER- SOBERING CENTER
Odyssey House Louisiana, Inc. is seeking a full-time exempt Program Manager. The schedule for the position is at least Monday-Friday 8am-5pm including holidays, nights, and weekends as needed for 24 hour Programs. The Program Manager position encompasses a wide variety of administrative and clinical tasks. This position is designed for a Nurse Practitioner or Registered Nurse with clinical experience, the ability to function independently with a minimum of direct supervision and perform various clinical tasks, and assume a leadership role within the treatment team. The Program Manager assumes several key responsibilities in the area of client care, staff training, and the supervision of all program components. The Program Manager is also responsible for balancing the program budget and maintaining the client census in a fiscally responsible manner. It is the duty and responsibility of the Program Manager to:
- maintain program client census numbers and manages costs of the program with direction of the Program Director or designee;
- ensure timely movement of clients through the treatment program;
- endure proper management of the client census and maximize the utilization of revenue/finding (including billing for insurance) sources;
- Supervise employees and oversee the intake process to be conducted daily to ensure that clients are entering treatment efficiently and that employees are working at capacity to complete intakes;
- investigate unplanned discharges to ensure that the agency acted according to policy and make a reasonable effort to keep the client in treatment;
- conduct proper monitoring for client intake and flow in order to maintain a census that meets the requirements of the budget;
- understand the process for billing and all funding sources;
- maintain accurate charts that have at minimum: initial and updated treatment plans completed on time, progress notes that show progress towards treatment plan goals as required/needed, assessments that are appropriate and complete, proper signatures and dates on documents, discharge summaries and discharge plans, quality of chart information must be what is expected of a master’s level clinician (problem statements, goals, measurable objective, intervention-description of what counselor will do for client, target dates, completion dates, etc.);
- ensure charts audits for the program are conducted quarterly according to Council On Accreditation (COA) requirements and agency policy and ensure these audit reports are maintained for review;
- ensure that employees are trained to complete individualized treatment plans (with client participation) and maintain the clinical case record in accordance with COA and best practices;
- be familiar with the standards for chart documentation as required by Louisiana Department of Health (LDH) and ensure that the charts contain the required documentation as described by these requirements;
- ensure that clients receive quality of care, document evidence of quality of care, and implement and document corrective actions in the event that quality of care needs improvement;
- maintain and keep documentation of licensing standards, accreditation standards, and contract requirements;
- work with all insurance providers to ensure proper authorizations and maintain proper documentation for billing;
- prepare all billing accurately on a daily, weekly, or monthly basis as needed;
- maintain the facility properly by ensuring that the facility is clean, safe, and in good working order under the direction of the Program Director or designee; and perform other duties as assigned.
- be responsible for the program at all times;
- assume a leadership role on the treatment team and in weekly staff meetings and participate in clinical discussions;
- maintain the agency cell phone on their person at all times and regularly check and return calls;
- ensure billing is accurate and done in a timely manner;
- work with other departments such as Finance, Billing, and Human Resources in a cooperative manner and be responsive to the needs of these departments as appropriate;
- be available for audits and responsible for corrective actions for audits as well as maintain a file of audits, corrective actions, and correspondence concerning audits;
- ensure all reporting for funding sources is completed and submitted to Finance Department in a timely manner;
- ensure all reporting to State and Federal data tracking and management sources is completed in a timely manner;
- assume direct service responsibilities in the event of emergency staff shortages and complete all required documentation for services rendered;
- handle all client grievances and maintain proper documentation of such;
- conduct facility walkthroughs and fire drills as stated in the Program Manual and according to COA standards;
- ensure Incident Reports are completed as needed and reported to the proper authorities;
- oversee, provide direct supervision to, and document One on One meetings for all Program staff;
- develop and implement staff training;
- ensure all new employees receive employee orientation, as well as ongoing training (at least 3 hours of training per quarter);
- ensure all clinical program staff has appropriate supervision as required by agency policies, state regulations, and specific to profession or area of expertise;
- ensure all staff with state licensure has adequate and appropriate supervision and is in compliance with state licensing expectations;
- ensure all staff has a 6 month employee evaluation and an employee evaluation thereafter on an annual basis. be primarily responsible for oversight of all clinical matters including but not limited to client grievances, clinical documentation, and reporting of abuse and neglect;
- assist the Program Director as needed;
- interview and hire new staff for the program;
- follow all hiring policies and procedures and submit all required documentation to the Human Resources Department;
- ensure that evidence of trainings, employee evaluations, and employee counseling/corrective actions are delivered to the Human Resources Department timely;
- ensure that all state/professional licensure is correctly verified, documented, and updated as needed in personnel files; and
- be responsive to the Human Resources Department as needed in relation to employee and agency issues.
Minimum qualifications include the following: Bachelor of Science in Nursing Degree. Valid Louisiana Nurse Practitioner license. 5 years of supervisory or management experience in a clinical setting. Knowledge of substance abuse services including ASAM criteria. Proficient in MS Office Suite. Able to complete reporting requirements in a timely manner. Preferred qualifications include the following: Valid Louisiana Registered Nurse License. 2 plus years substance abuse setting experience. Qualified candidates should submit a cover letter and resume to asingh@ohlinc.org.

BILLING MANAGER
Odyssey House Louisiana, Inc. is seeking a full-time Billing Manager for its Behavioral Health Programs & Federally Qualified Health Center. The schedule for the position is Monday-Friday 8am-5pm.The Billing Manager is responsible for managing all of the Agency’s billing which includes both Program and Medical billing. The Billing Manager is responsible for making sure that all patient/client data is and accurate and kept securely and will also ensure HIPAA compliance where billing is concerned. The Billing Manager will also supervise the Billing Department which will be composed of (2) Billing Specialists and (1) Aging Report Specialist. The Billing Manager should possess strong management and problem solving skills and also should have Practice Management experience. It is the duty and responsibility of the Billing Manager to:
- manage and oversee performance of billing department personnel including coding, billing, collections and payment posting;
- monitor staff productivity and work quality to ensure that departmental goals and objectives are met and exceeded;
- manage workload and implements efficient workflow processes to accelerate account resolution;
- report on paid, outstanding and uncollectible claims;
- facilitate month-end closing of the billing department;
- develop and implement policies and procedures to ensure efficient and safe billing operations of the department and to meet established goals and timelines;
- report to Chief Financial Officer regularly on departmental goals, timelines and updates, informs Chief Financial Officer in a timely manner if there are barriers to meeting goals;
- oversee the hiring and supervision of personnel which includes performance evaluations, training, problem resolution, terminations and other personnel actions;
- manage multiple projects concurrently;
- create and monitor all billing procedures for the office, manages how bills are submitted and troubleshoot issues with electronic and paper filings, updates and audits billing procedures when necessary;
- ensure that all billing and collection activities meet and adhere to Medicare, Medicaid and other insurance regulations and laws;
- work as a liaison with other departments, to facilitate problem solving and data collection appropriate to patient and insurance billing;
- responsible for recommending continuing education/training needed to run the billing department; and perform other duties as required.
Minimum qualifications include the following: BA/BS in Business Management, Accounting or Health Information Management. 3-5 years medical billing experience. 3-5 years of medical billing and coding with knowledge of ICD -10 and CPT codes. Professional experience in a fast paced, mid-sized organization with the ability to multitask. Experience in strategic planning and priority setting for a billing department. Experience and knowledge of PHI/HIPAA. Knowledge of Federal, State and payer regulations regarding medical billing compliance. Basic knowledge of medical terminology. Preferred qualifications include the following: Coding Certificate. 5-7 years medical billing experience at a supervisory level. Qualified candidates should send cover letter and resume to mdejan@ohlinc.org.

UTILIZATION REVIEW SPECIALIST- RESIDENTIAL PROGRAM
Odyssey House Louisiana, Inc. is seeking full-time Utilization Review Specialists for the Adult Residential program. The schedule for the position is Monday-Friday 8am-5pm. This position provides high quality client-focused health care services that meet the assessed and individually planned needs of all clients in the Residential Program. The Utilization Review Specialist will work as a part of the multi-disciplinary team (MDT) and is responsible for maintaining standards of care and competency, ethical treatment of patients, understanding of addiction and the medications used for detoxification purposes, managing symptoms of withdrawal with comprehensive triage, consistent documentation on care, review and implementation of treatment orders. It is the duty and responsibility of the Utilization Review Specialist to:
- obtain pre-certification and continued stay authorizations on behalf of the patient and provider using ASAM (American Society of Addiction Medicine) criteria to review clinical information with insurance companies;
- communicate with clients to obtain and relay necessary clinical information;
- communicate authorization information internally within the agency to enable the stages of the billing process to take place;
- analyzes insurance, governmental, and accrediting agency standards to determine criteria concerning admissions, treatment, and length of stay of patients;
- analyze patient records to determine legitimacy of admission, treatment, and length of stay in the health-care facility to comply with government and insurance company reimbursement policies;
- review applications and assist in approval for patient admission or refer cases to the Admissions Supervisor for review and course of action when case fails to meet admission standards;
- compare inpatient medical records to established criteria and confer with medical, nursing, and other professional staff to determine legitimacy of treatment and length of stay;
- report out and maintain statistics on data from medical records;
- determine patient review dates according to established diagnostic criteria;
- assist review committee in planning and holding federally mandated quality assurance reviews;
- aid in initial and concurrent/continued stay reviews and arrange peer to peer conferences;
- conduct health information groups as requested by the Senior Program Manager;
- complete accurate census and count on all clients daily as instructed by the Admissions Supervisor;
- transcribe relevant paperwork for MDT;
- review individual patient needs with medical doctor as needed;
- assist support staff in delivery of patient care;
- participate in monthly in-services;
- assist Admissions Supervisor with clinical authorizations;
- communicate effectively with insurance providers;
- maintain a clean, organized work environment;
- maintain professionalism with staff members and clients at all times;
- maintain privacy of patients by protecting health information protected under Health Insurance Portability and Accountability Act;
- make rounds with nursing staff during visits; and perform other duties as assigned.
Minimum qualifications include the following: High School Diploma or equivalent. At least 1 year of case management experience. 6 months substance abuse treatment experience. Proficient in MS Office Suite. Excellent written and verbal communication skills. Preferred qualifications include the following: Associates Degree in a related field. 1 year of Electronic Health Record and Practice Management experience. 2 plus years of substance abuse utilization review experience. Familiarity with ASAM criteria, substance abuse treatment, and HIPAA. Excellent comprehension and analytical skills. Excellent customer service skills. Qualified candidates should submit cover letter and resume to srobey@ohlinc.org.

ELECTRONIC HEALTH RECORD & BUSINESS INTELLIGENCE SPECIALIST
Odyssey House Louisiana, Inc. is seeking a full-time exempt EHR & BI Specialist. The schedule for the position is Monday-Friday 8am-5pm including holidays, nights, weekends, and on call as needed for urgent issues. The Electronic Health Record & Business Intelligence Specialist (EHR & BI Specialist) monitors and maintains all computerized data collection systems and software used by the agency, including (but not limited to): Electronic Health Records (EHR) and Practice Management (PM) Systems, Programmatic Data Management Systems, and Administrative Data Systems (Food Services, ATMDS/Microsoft Access, etc…). The EHR & BI Specialist position works closely with all agency Departments/ Programs to ensure that all varying data collection activities are being completed in a timely and appropriate manner. The EHR & BI Specialist will report agency trends, create and deliver weekly reports, administer the EHR, assess user and/or agency process requirements, analyze structure, workflow, and data to support user needs, evaluate and recommend solutions and implement them to support strategic vision. The EHR & BI Specialist is responsible for overseeing, coordinating, and completing projects involving the planning, design, and implementation of the EHR and 3rdparty software applications. The EHR & BI Specialist must be familiar with data specific contract requirements for all Departments/Programs. The EHR & BI Specialist builds and maintains working relationships with team members, vendors, and other Department/Program staff. It is the duty and responsibility of the EHR & BI Specialist to:
- respond to EHR and PM System Tickets to troubleshoot all issues;
- analyze and report trends;
- create customized reports to deliver metrics to management team using Crystal Reports;
- create and/or modify reports for all Departments/Programs, including Administration (Accounting and Billing);
- create and recommend customized dashboards;
- communicate critical EHR information in real time;
- customize EHR and PM System to improve workflows and prevent user error for all Departments/Programs;
- work with Program Managers and staff to create, test, and implement EHR and PM customizations;
- work with Compliance and Quality Assurance Director and Community Health Center staff to ensure Federally Qualified Health Center data and reporting requirements are met;
- add service lines within the EHR System;
- train staff on proper usage and utilization of computerized data systems, as well as other supporting software such as Microsoft Office Suite;
- insert staff signatures into the EHR System;
- attend and participate in Weekly Operations Meeting as requested;
- attend and participate in Weekly Billing Meeting; and perform other duties as assigned.
Minimum qualifications include the following: Bachelor Degree in Computer Information Technology/Management, Computer Science/Engineering . At least 1 year EHR & Business Intelligence Specialist experience. At least 1 year AllScripts experience. At least 1 year Cognos, SAS, SQL, ETL, MATLAB, Tableau/Qlik View or Oracle experience. Preferred qualifications include the following: 4 years Data Systems and Microsoft Office Suite experienc. 1 year of population health analytics and health care billing codes (CPT/HCPS, ICD9/ICD10, revenue codes, DRGs, risk scores). 1 year Medicare and Medicaid value-based care arrangements and/or Commercial health plan and payment methodology (APC, RVU, PPS), dual-risk and capitation models experience. AllScripts or other EHR certification. Excellent mathematical and algebraic skills. Excellent communication and logical reasoning skills. Qualified candidates should submit cover letter and resume to asingh@ohlinc.org.

KITCHEN ASSISTANT- RESIDENTIAL PROGRAM
Odyssey House Louisiana, Inc. is seeking full-time Kitchen Assistants. The schedule is Monday-Friday 8am-5pm and rotating weekends, must be able to work evenings, overnight, and holidays as needed. The Kitchen Assistant position is designed to assist in all activities related to culinary operations at the agency. The Kitchen Assistant works directly with Residential treatment clients assigned to the kitchen. This position assists with all daily activities as they relate to the kitchen, product purchasing, food preparation, food and kitchen supply delivery, kitchen storage, kitchen cleanliness/maintenance, and food service. This position assists the Kitchen Manager and Nutritionist with menu planning and implementation. It is the duty and responsibility of the Kitchen Assistant to:
- assist with all kitchen related activities;
- assist in preparation and cooking of food;
- assist in the delivery of all food and kitchen supplies;
- assist and oversee clients assigned to work in the kitchen;
- direct cleaning of kitchen and food storage area;
- facilitate all client education sessions to ensure weekly training and skill development;
- ensure that all clients and staff are compliant with all safety practices related to the kitchen and kitchen equipment;
- conduct and document weekly inventory using agency inventory control;
- ensure that all food and supplies are properly labeled and organized by date for timely use;
- add additional inventory as requested by Program Manager or designee;
- assist with invoices and requisitions related to food, kitchen supplies, and equipment purchasing;
- coordinate with Program Managers to ensure all food and supplies are within the guidelines of approved agency program menus. Deviations from approved menus must be documented and approved in advance of ordering by the Chief Operations Officer;
- ensure that kitchen and food storage areas are thoroughly clean and properly maintained, and on a daily basis;
- report all maintenance issues immediately to the Senior Program Manager or designee;
- be present for all deliveries in the absence of Kitchen Management and coordinate with the Senior Program Manager to develop a plan to cover deliveries. All deliveries must be accepted and signed by an agency staff member;
- receive and forward verbal and written feedback to clinical, medical, and other Residential staff as required regarding client activity and behavior;
- complete all incident reports, as directed by the Executive Chef, Kitchen Manager, or designee, prior to the end of scheduled shift as required by the Incident Reporting Policy and Procedure;
- assist with filing as requested by the Senior Program Manager;
- assist with other program functions as requested by Senior Program Manager and perform other duties as required.
Minimum qualifications include the following: Knowledge of food ordering and inventory practices. Proficient in MS Office. Current Valid Louisiana Driver’s License. Excellent written and verbal communication skills. Preferred qualifications include the following: Functioning personal vehicle; 6 months experience with substance abuse treatment; Hospital/Healthcare experience; Cleaning experience. Qualified candidates should submit a cover letter and resume to srobey@ohlinc.org.

RECOVERY SUPPORT STAFF SUPERVISOR- RESIDENTIAL PROGRAM
The Recovery Support Staff/Behavioral Health Technician (RSS/BHT) Supervisor is responsible for all of the day to day oversight of Recovery Support Staff and Behavioral Health Technicianpersonnel. The RSS/BHT Supervisor must be familiar with all of the responsibilities of the personnel. The primary responsibility of all RSS/BHT Staff is to ensure the clients are supervised and safe. The Supervisor is responsible for ensuring that all RSS and BHT staff daily tasks are completed. The RSS/BHT Supervisor will be responsible for any additional duties assigned by the Senior Program Manager or Program Director. It is the duty and responsibility of the RSS/BHT Supervisor to:
- supervise all Recovery Support Staff and Behavioral Health Technicians including scheduling of all staff shifts;
- be responsible for ensuring that all Recovery Support Staff and Behavioral Health Technician shifts are covered and if needed will be expected to work any open shifts;
- monitor residents to ensure safety (this is the primary duty of all Recovery Support Staff and Behavioral Health Technician who are equally responsible for ensuring client safety);
- recruit for all Residential Recovery Support Staff and Behavioral Health Technician vacancies;
- orient, on-board, and train all Residential Recovery Support Staff and Behavioral Health Technician staff;
- review time clock activity for accuracy and attendance for all Recovery Support Staff and Behavioral Health Technician to ensure compliance with agency policies and procedures;
- ensure all Recovery Support Staff and Behavioral Health Technicians are trained, aware of, and comply with agency policies and procedures;
- coach and counsel or all Recovery Support Staff and Behavioral Health Technicians as needed;
- express the concerns of the Recovery Support Staff and Behavioral Health Technicians to the Senior Program Manager;
- consistently read feedback log in order to familiarize self with resident and milieu issues;
- contact on-call staff as needed;
- conduct Recovery Support Staff and Behavioral Health Technician meetings;
participate in weekly staff meetings upon request;
- witness, complete, and document urine drug screens;
- complete incident reports and ensure Recovery Support Staff and Behavioral Health Technicians are completing Incident Reports per agency policy, ensure all Incident Reports are submitted to Senior Program Manager in a timely manner;
- coordinate and/or conduct required bed checks and record whether client is awake or sleeping; and perform other duties as assigned.
Minimum qualifications include the following: Bachelor’s Degree; At least 2 years of supervisory or management experience; 3 years’ experience working in the substance abuse field and inpatient setting; Excellent written and communication skills. Preferred qualifications include the following: Bachelor’s Degree in Human Services related field; Experience in a 3.5 ASAM Level of Care. Qualified candidates should submit a cover letter and resume to srobey@ohlinc.org.

ENGAGEMENT SPECIALIST- RESIDENTIAL PROGRAM
Odyssey House Louisiana, Inc. is seeking a full-time Engagement Specialist for the Adult Residential Program. The schedule is Monday-Friday 8 am-5 pm. The Engagement Specialist performs a variety of administrative tasks for the Residential Program and also assists the Residential Senior Program Manager and Program Director. The Engagement Specialist is responsible for scheduling and referral coordination and follow through. The Engagement Specialist also assists with transportation coordination for Residential clients and maintenance of all facility vans. It is the primary duty and responsibility of the Engagement Assistant to:
- oversee the efficient operations of the Treatment Office by maintaining electronic correspondence (fax and copier), memos, and other documentation;
- contact referral sources daily and update/maintain referral spreadsheets;
- coordinate referrals, check and follow through with online referrals via referrals@ohlinc.org, and schedule referral appointments;
- initiate scheduled intakes for admissions counselors;
- engage clients on waitlists and schedule appointments;
- answer and field all front desk calls and conduct preliminary triage;
- complete initial triage forms;
- meet scheduling productivity goals as directed by the Senior Program Manager and Program Director;
- run and distribute reports;
- assist in transportation arrangements and coordination activities;
- maintain and input daily updates on LADDS, OAD census and Service Point information for monthly, quarterly and annual reporting requirements;
- draft requisitions for the purchase of supplies; may involve entering information into an automated system;
- conduct MEVS, background checks, UDS;
- distribute orientation booklets;
- coordinate viewing of mandatory Narcan video;
- update census and discharge reports daily and assign new clients to Counselors;
- participate in staff meeting when necessary;
- maintain and distribute office supply inventory;
- screen incoming mail and draft responses to inquiries for information concerned with matters of non-technical nature and/or matter in which precedents are clear;
- maintain department’s records system, including filing and retrieving documents, researching files, etc…;
- maintain inactive treatment files;
- maintain SharePoint files;
- manage client cigarette storage and allotment;
- receive and pass verbal and written feedback to clinical, medical, and other Residential staff as requested about client activity and behavior;
- complete all Incident Reports prior to the end of scheduled shift as required by Incident Policy and Procedure;_ conduct urine screens and complete all required documentation;
- monitor client phone calls;
- assist with filing of client documentation;
- perform searches on clients returning to the program from outside activities;
- scan documentation into the Electronic Health Record;
- enter client information into the Practice Management System; and perform other duties as assigned.
Minimum qualifications include the following: Bachelor’s Degree in a human service related field. Proficient in MS Office Suite. At least 6 months experience with substance abuse treatment. Excellent communication skills. Preferred qualifications include the following: More than 2 years of substance abuse treatment experience. At least 1 year of Electronic Health Record system experience. At least 1 year of MS Access experience. Knowledge of Narcotics Anonymous and Alcoholics Anonymous principles. Qualified candidates should submit a cover letter and resume to srobey@ohlinc.org.

ADMINISTRATIVE ASSISTANT- RESIDENTIAL PROGRAM
Odyssey House Louisiana, Inc. is seeking a full-time Administrative Assistant for the Adult Residential Program. The schedule is Monday-Friday 8 am-5 pm. The Administrative Assistant performs a wide variety of administrative tasks for the Residential Program and also assists the Residential Senior Program Manager and Program Director. The Administrative Assistant also assists with transportation coordination for Residential clients and maintenance of all facility vans. It is the primary duty and responsibility of the Administrative Assistant to:
- maintain and distribute office supply inventory;
- screen incoming mail and draft responses to inquiries for information concerned with matters of non-technical nature and/or matter in which precedents are clear;
- maintain department’s records system, including filing and retrieving documents, researching files, etc…;
- maintain inactive treatment files;
- maintain SharePoint files;
- manage client cigarette storage and allotment;
- receive and pass verbal and written feedback to clinical, medical, and other Residential staff as requested about client activity and behavior;
- complete all Incident Reports prior to the end of scheduled shift as required by Incident Policy and Procedure;
- conduct urine screens and complete all required documentation;
- monitor client phone calls;
- assist with filing of client documentation;
- contact the Senior Program Manager in the event of a fire or evacuation of the treatment facility as required;
- contact the Senior Program Manager or the Recovery Support Staff/Behavioral Health Technician Supervisor if the Police or other law enforcement officials come to the Agency;
- perform searches on clients returning to the program from outside activities;
- scan documentation into the Electronic Health Record;
- enter client information into the Practice Management System;
- oversee the efficient operations of the Treatment Office by maintaining electronic correspondence (fax and copier), memos, and other documentation;
- contact referral sources daily and update/maintain referral spreadsheets;
- coordinate referrals, check and follow through with online referrals via referrals@ohlinc.org, and schedule referral appointments;
- initiate scheduled intakes for admissions counselors;
- engage clients on waitlists and schedule appointments;
- answer and field all front desk calls and conduct preliminary triage;
- complete initial triage forms;
- meet scheduling productivity goals as directed by the Senior Program Manager and Program Director;
- run and distribute reports;
- assist in transportation arrangements and coordination activities;
- maintain and input daily updates on LADDS, OAD census and Service Point information for monthly, quarterly and annual reporting requirements;
- draft requisitions for the purchase of supplies; may involve entering information into an automated system;
- conduct MEVS, background checks, UDS;
- distribute orientation booklets;
- coordinate viewing of mandatory Narcan video;
- update census and discharge reports daily and assign new clients to Counselors;
- participate in staff meeting when necessary; and perform other duties as assigned.
Minimum qualifications include the following: Bachelor’s Degree in a human service related field. Proficient in MS Office Suite. At least 6 months experience with substance abuse treatment. Excellent communication skills. Preferred qualifications include the following: More than 2 years of substance abuse treatment experience. At least 1 year of Electronic Health Record system experience . At least 1 year of MS Access experience. Knowledge of Narcotics Anonymous and Alcoholics Anonymous principles. Qualified candidates should submit a cover letter and resume to srobey@ohlinc.org.

ADMISSIONS COUNSELOR- RESIDENTIAL PROGRAM
Odyssey House Louisiana, Inc. is seeking three full-time Admissions Counselors for the Adult Residential program. The schedule is Monday-Friday 8am-5pm, must be available to work some holidays and some weekends. The Admissions Counselor is responsible for performing a wide variety of client care activities as directed by the Residential Senior Program Manager and must function in any program of the agency in accordance with state law. The Admissions Counselor has the main responsibility for working in the admissions department and maintaining communication with the referral source, court systems, and other involved human service providers as related to the client’s ongoing treatment and discharge planning. The Admissions Counselor is responsible for working within the multidisciplinary team to screen potential clients for admission and re-admission and all written documentation as required by the agency, state, and federal courts and all funding sources. The Admissions Counselor participates in Performance Improvement activities as assigned. It is the duty and responsibility of the Admissions Counselor to:
- facilitate referrals for treatment, process intakes, complete eligibility screens for potential clients, work with referral sources to ensure clients are suited and prepared for treatment, provide group therapies weekly if needed, individual counseling and when appropriate, family therapy;
- function as a liaison to outside agencies, participate in case planning conferences, and treatment meetings as needed and attend court hearings and represent the Agency and client(s) when necessary;
- maintain clinical case file for each client to include assessments, initial treatment plan, case notes, and discharge summaries and ensure all written reports are up-to-date in case file;
- attend staff meetings and all other meetings as needed;
maintain contact with and is available to Agency personnel, client’s drug court officer, and family members as needed regarding client’s progress, problems, and crises;
- provide crisis management when indicated by client need;
- attend regularly scheduled in-service training as assigned;
- complete administrative projects as assigned;
- assist with the planning and organization of therapeutic client activities for on and off the main campus;
- maximize units of services and maintain contract units of service by working with clients to stay engaged in treatment;
- adhere to all Louisiana Department of Health and Agency contract requirements;
- work with and apply ASAM criteria to treatment planning and working with Magellan initial authorization and concurrent authorizations;
- follow state licensing requirements;
- participate in quarterly training with staff;
- maintain COA standards;
- coordinate and work with other departments;
- maintain individual licensing requirements and participate in electronic medical record documentation;
- treat clients and other staff with dignity and respect;
- complete work in allotted amount of time;
- notify managers when they are aware of other staff not following Agency policy and procedures; and perform other duties as required.
Minimum qualifications include the following: Master’s degree in Clinic Social Work from an accredited Social Work Program, or a Master’s degree in a Counseling or related Human Service field. Demonstrated interest in working towards highest level of Louisiana licensure within discipline. A valid Louisiana State issues license in either counseling, addiction counseling, or social work. Skilled in individual and group therapy modalities. Experience in substance abuse treatment modalities and assessment tools. Excellent written, verbal, organizational, and communication skills. Creativity and flexibility within parameters of treatment program and modalities. Qualified candidates should send in cover letter and resume to srobey@ohlinc.org.