Open Positions

New job opportunities with OHL are continually becoming available. Please check back frequently for open positions.

OHL offers competitive benefits packages that include insurance (health, dental, vision, life, long-term and short-term disability), leave benefits and 401k match.

PEER PREVENTION SPECIALIST- PREVENTION PROGRAM
Odyssey House Louisiana, Inc. is seeking a part-time Peer Prevention Specialist for a paid one-year internship with OHL’s Prevention Program. The schedule is 20 hours/week Monday-Friday including nights and weekends for events.The Peer Prevention Specialist is responsible for delivering health education programs and community outreach to targeted communities in order to link individuals to OHL. It is the duty and responsibility of the Peer Prevention Specialist to:
- Provide direct community outreach and health educational programs to targeted populations;
- Participate in health fairs, neighborhood community activities, screenings and special events;
- Refer individuals to OHL for primary medical care;
- Conduct cultural sensitivity in-service with OHL staff and volunteers;
- Assist in planning and coordination of community health fairs and events;
- Assist in development and implementation of a marketing campaign to the community OHL serves;
- Provide counseling on HIV prevention/treatment and other specific topics as directed by supervisor;
- Assist with special projects and special events as directed by supervisor;
- Assist in new employee or intern orientation, as needed;
- Assume responsibility for the HIV testing; P forms, checking controls, orders, referrals to care, etc…;
- Produce pod-casts, videos, managing an online radio station, and multiple social media platforms;
- Participate in the ongoing development of competencies, capabilities, technology and the resources needed to achieve high standards of efficiency and effectiveness;
- Attend and participate in management, staff meetings, and vendor service meetings, as requested;
- Utilize material, equipment and time in a safe, beneficial, and cost effective manner;
- Organize workload to complete responsibilities in an appropriate and timely manner;
- Observe infection control and standard precautions;
- Adhere to all Federal Health Insurance Portability & Accountability Act (HIPAA) regulations, by protecting the privacy & security of all client health information;
- Perform any and all other duties as assigned.
Minimum qualifications include the following: High School Diploma or equivalent. Excellent interpersonal skills. Familiar with the community served by OHL. Proficient in MS Office suite. Preferred qualifications include the following: Experience in delivery of health education topics to diverse populations. Knowledge of various healthcare issues affecting the community. Bilingual –English/Spanish, English/Vietnamese. HCT certified. Proficient in social media platforms. Knowledge of audio and visual recording and broadcast equipment and protocols. Qualified candidates should send in cover letter and resume to hlikaj@ohlinc.org.

CASE MANAGER- COMMUNITY SUPPORTIVE SERVICES
Odyssey House Louisiana, Inc. is seeking an experienced full-time Case Manager that is responsible for engaging all clients upon admittance into Odyssey House Louisiana, Inc. (OHL). The schedule for this position is Monday-Friday 8am-5pm. The Case Manager is responsible for engaging all clients upon admittance into Odyssey House Louisiana, Inc. (OHL). The Case Manager will inform the client(s) of the different programs and levels of care. The Case Manager will develop and implement strategies to ensure that clients transfer from each level of care (e.g. from Detox into Residential, from Residential to Outpatient/Housing, from Outpatient with Housing to Sober Living). The Case Manager will follow-up with client(s) to ensure that the client’s whereabouts are tracked throughout their treatment stay. The Case Manager will follow-up with client(s) to ensure that they are enrolled into OHL’s Community Health Center and adhere to their follow-up appointments. The Case Manager is responsible for monitoring client’s progress and needs, discharge plans, and tracking participants who have exited the program. The Case Manager is responsible for entering data into the agency’s assigned databases and prepares weekly, monthly, quarterly and annual reports reflecting such activity. The Case Manager must negotiate LA Medicaid systems. The Case Manager will transfer client(s) to the Residential Program and will be responsible for monitoring Sober Living Program (SLP) participant(s) and units. The primary goal of the Case Manager is to support the client, encourage them to stay in treatment, and help fill their needs or gaps in care with resources from OHL and/or the community. The Case Manager will support and coordinate with each program and staff with the goal of retaining clients in treatment. It is the duty and responsibility of the Case Manager to:
- provide case management that will involve screening, intake, assessment, service plan development, monitoring, linkage to appropriate community resources, follow up, appropriate discharge, tracking, etc.;
- coordinate with Detox staff to determine the best time for group session(s) to discuss OHL’s Residential Program
- coordinate with Residential Program staff to follow-up with client throughout their treatment stay;
- develop strategies to follow-up with client(s) prior to and upon discharge;
- coordinate with the Community Health Center staff to ensure that client(s) are adhering to appointments;
- coordinate with Residential Program staff to determine SLP availability;
- schedule and perform efficient client, office, and SLP unit(s) visits that are geared towards client(s) maintaining sobriety while becoming self-sufficient;
- assist participants with obtaining documents such as identification, social security card, birth certificate, etc. as required;
- assess clients Medicaid status and follow agencies policy and procedures to obtain and maintain Medicaid status;
- enter participant’s information into the appropriate agency databases in a timely matter and update as needed;
- prepare and submit reports to Program Manager in a timely manner;
- facilitate and coordinate supportive activities with other program staff including: employment assistance activities, such as job readiness training, resume preparation, interview practice, attending job fairs and networking with perspective employers, etc.;
- conduct quality assurance and self-monitoring plan as assigned by the Program Manager;
- establish and maintain collaborative working relationships with community resources;
- attend appropriate coalition and other community resource meetings;
- attend training and workshops;
- work a flexible schedule; and perform other duties as assigned.
Minimum qualifications include the following: High school diploma or equivalent. 3 years successful experience in adult case management or equivalent experience. Ability to work with homeless individuals of diverse backgrounds and disabilities including physical, mental, substance abuse, HIV/AIDS, etc. Outstanding organizational, verbal, and written communication skills. Ability to adapt to change in a fast paced environment. Ability to perform daily duties to achieve expected outcomes and performance measures with minimal supervision. Ability to travel to various sites daily. Preferred qualifications include the following: B.A. Degree in social work or behavioral science. Experience in LA Behavioral Health Partnership Billing. Experience in providing Community Psychiatric Treatment; Psychosocial Rehabilitation and Crisis Intervention. Knowledge of AA/CA/NA/Faith Based Principles. Qualified applicants should submit a cover letter and resume to rchandler@ohlinc.org.

PROGRAM DIRECTOR
Odyssey House Louisiana, Inc. is seeking a full-time Program Director for its Medically Assisted Detox, Community Health Center, and Prevention Programs. The schedule for the position is M-F 8am-5pm including holidays, nights, and weekends as needed for 24 hour Programs. The Program Director position encompasses a wide variety of administrative tasks and is designed for an individual with the ability to function independently with a minimum of direct supervision, perform various operational tasks, and assume a leadership role in the agency. The Program Director assumes several key responsibilities in the area of client care, staff training, and the supervision of all program components. The Program Director is primarily responsible for direct oversight of program managers, assuring that contractual obligations are met, and program budgets are adhered to. It is the duty and responsibility of the Program Director to:
- assume a leadership role within the agency;
- act as a positive role model for staff and clients;
- promote agency cultural expectations;
- meet the demands of programs that operate 24 hours a day, 7 days a week;
- be flexible and able to deal with matters after hours and on the weekends as needed;
- stand-in for program managers in the event of their termination from employment or another unplanned leave of absence;
- ensure all reporting to state and federal data tracking and management sources is competed in a timely manner;
- ensure billing is conducted properly and on time;
- ensure contractual obligations are met;
- enforce all of the Agency’s Policies and Procedures;
- follow and enforce HIPAA requirements;
- participate in programmatic discussion with others staff and funders;
- spend time at programs on a weekly basis and attend MDT;
- provide new staff with a job description and orientation to their position;
- ensure weekly One on One meetings are documented and maintained;
- ensure staff is trained in how to administer all required services;
- ensure staff have required trainings and submit documentation to the HR Department for the employee’s personnel file;
- conduct staff training if appropriate;
- oversee and assist subordinate staff in performing job duties as needed;
- supervise staff work performance and conduct employee counseling sessions as needed;
- conduct employee evaluations;
- ensure all staff seeking state licensure have adequate and appropriate supervision and are in compliance with state licensing expectations;
- ensure licensed clinical staff are meeting the requirements of maintaining their respective licensure, such as continuing education;
- ensure all state licensure is verified, correctly documented, and submitted to the HR Department for the employee’s personnel files;
- provide formal in-services to staff following selected presentations and disseminate related information as needed;
- assist staff in problem resolution as needed;
- conduct review of state and federal regulations with state regional contract monitors;
- develop responses to contract monitors as needed and corrective action plans as needed;
- attend training seminars;
- report ethical violations to supervisor and to other accrediting agencies if necessary;
- attend all necessary community meetings with partners and funding sources and establish collaborative relationships with other community agencies;
- handle delegated administrative tasks commensurate with level of skill and experience;
- ensure required chart documentation is in place and effective;
- assure all clinical client charts are in compliance with regulatory and funding expectations;
- monitor and ensure timely movement of clients through the treatment program;
- maintain billing at 95% accuracy;
- maintain licensing, accreditation, contractual obligations, agency policy and procedure and safety; and perform other duties as assigned.
Minimum qualifications include the following: An AACSB, CEPH, or CAHME Accredited Master’s level degree in Healthcare Administration or Public Health (MBA, MHA, MPH). At least 5 years’ experience as a supervisor in the substance abuse, healthcare administrator, or public health field. Preferred qualifications include the following: 6 or more years’ experience as a supervisor in a substance abuse or healthcare administrator related field. Management of a Federally Qualified Healthcare Center. Infection Control Specialist (Certification preferred. Qualified candidates should send in a cover letter and resume to asingh@ohlinc.org.

ADMISSIONS COUNSELOR- RESIDENTIAL PROGRAM
Odyssey House Louisiana, Inc. is seeking three full-time Admissions Counselors for the Adult Residential program. The schedule is Monday-Friday 8am-5pm, must be available to work some holidays and some weekends. The Admissions Counselor is responsible for performing a wide variety of client care activities as directed by the Residential Senior Program Manager and must function in any program of the agency in accordance with state law. The Admissions Counselor has the main responsibility for working in the admissions department and maintaining communication with the referral source, court systems, and other involved human service providers as related to the client’s ongoing treatment and discharge planning. The Admissions Counselor is responsible for working within the multidisciplinary team to screen potential clients for admission and re-admission and all written documentation as required by the agency, state, and federal courts and all funding sources. The Admissions Counselor participates in Performance Improvement activities as assigned. It is the duty and responsibility of the Admissions Counselor to:
- facilitate referrals for treatment, process intakes, complete eligibility screens for potential clients, work with referral sources to ensure clients are suited and prepared for treatment, provide group therapies weekly if needed, individual counseling and when appropriate, family therapy;
- function as a liaison to outside agencies, participate in case planning conferences, and treatment meetings as needed and attend court hearings and represent the Agency and client(s) when necessary;
- maintain clinical case file for each client to include assessments, initial treatment plan, case notes, and discharge summaries and ensure all written reports are up-to-date in case file;
- attend staff meetings and all other meetings as needed;
maintain contact with and is available to Agency personnel, client’s drug court officer, and family members as needed regarding client’s progress, problems, and crises;
- provide crisis management when indicated by client need;
- attend regularly scheduled in-service training as assigned;
- complete administrative projects as assigned;
- assist with the planning and organization of therapeutic client activities for on and off the main campus;
- maximize units of services and maintain contract units of service by working with clients to stay engaged in treatment;
- adhere to all Louisiana Department of Health and Agency contract requirements;
- work with and apply ASAM criteria to treatment planning and working with Magellan initial authorization and concurrent authorizations;
- follow state licensing requirements;
- participate in quarterly training with staff;
- maintain COA standards;
- coordinate and work with other departments;
- maintain individual licensing requirements and participate in electronic medical record documentation;
- treat clients and other staff with dignity and respect;
- complete work in allotted amount of time;
- notify managers when they are aware of other staff not following Agency policy and procedures; and perform other duties as required.
Minimum qualifications include the following: Master’s degree in Clinic Social Work from an accredited Social Work Program, or a Master’s degree in a Counseling or related Human Service field. Demonstrated interest in working towards highest level of Louisiana licensure within discipline. A valid Louisiana State issues license in either counseling, addiction counseling, or social work. Skilled in individual and group therapy modalities. Experience in substance abuse treatment modalities and assessment tools. Excellent written, verbal, organizational, and communication skills. Creativity and flexibility within parameters of treatment program and modalities. Qualified candidates should send in cover letter and resume to srobey@ohlinc.org.

LPN- RESIDENTIAL PROGRAM
Odyssey House Louisiana, Inc. is seeking a full-time LPN for the Adult Residential program. Available shift: 2pm-11pm including every other weekend. The Licensed Practical Nurse works with agency clients in the Adult Residential Program (both STC and LTH/IOP). The Licensed Practical Nurse orients clients to the agency and the expectations of services which are to be received through the Medical Staff and managing the agency clients’ medical care. The Licensed Practical Nurse facilitates health care services as a support to the clients’ own self-management. All residents are responsible for their own health care services and management of their medication administration and supply of that medication. It is not the policy of the agency to provide all medical services to agency residents. Responsibilities and Duties:
- Assess potential residents for appropriateness for the treatment program.
- Complete an updated assessment on each client after admission.
- Complete a medical treatment/discharge plan based on the updated assessment.
- Communicate the treatment plan with the treatment team upon admission and on a monthly basis.
- Provide on-going health education to all residents.
- Provide on-going assessment of acute medical/nursing needs of all residents and refers resident to appropriate treatment centers.
- Monitor prescribed medication consumption and treatment.
- Coordinate the management of patient’s medicine stock, including pharmacy pick-up and drop off of meds, calling in refills for clients, and upkeep of how medicine is stored.
- Conduct urine drug screens on all residents as directed to do so.
- Follow treatment care plans set forth by the medical staff.
- Document all pertinent health related information about residents on the resident chart. Documentation is done routinely and according to nursing standards of practice.
- Maintain HIPAA guidelines.
- Perform other duties as assigned.
Minimum qualifications include the following: LPN license. Healthcare CPR. At least 1 year Med/Surg. experience. Must be able to work independently with limited supervision. Must be able to handle a large caseload of medication management for clients. Preferred qualifications include the following: Substance Abuse treatment experience. Residential substance abuse program experience. Qualified candidates should submit cover letter and resume to sstevenson@ohlinc.org.

MEDICAL ASSISTANT- COMMUNITY HEALTH CENTER
Odyssey House Louisiana, Inc. is seeking a full-time Certified Medical Assistant for its Federally Qualified Health Center. The schedule is Monday-Friday 8am-5pm. This position is one of the most important functions in the health care delivery system and the first point where contact is made personally or by telephone. The person will receive the patient and direct them to the services needed. Making appointments and making preliminary assessments before provider can see them and provide follow through assuring complete care. Responsibilities and Duties:
- Works closely with Medical and Nursing staff to assure smooth patient flow and cut down on waiting time triage and phlebotomy as needed.
- Provides support during clinic sessions to medical providers."- Documents patient vital signs and medical history into patient record.
- Documents pertinent patient information in accordance to HEDIS, UDS, PCMH, and FQHC guidelines.
- Communicates patients’ problems/complaints in a consistent manner to identify visit needs for providers._ Manages phlebotomy room and maintenance.
- Records and documents visits in patient’s chart consistently to assure quality of care.
- Data entry into grant required documentation as instructed
- Routine utilization of EHR system.
- Inventories and monitors use of office supplies and reordering as needed.
- Completes on-line/paper Medicaid applications for patients.
- Participates in electronic medical record usage.
- Faxes requests, referrals, medical records, and any documents needed to pursue effective patient care and/or billing.
- Communicates patients’ problems to the medical staff.
- Maintains HIPAA guidelines and respects professional boundaries with patients.
Qualifications and Skills: High school diploma or equivalent. Certification as Medical Assistant from an accredited medical assistant program or state agency. Current CPR. 2 years’ experience in an FQHC. BLS Certification. Experience with electronic medical records (Allscripts and EPIC preferred). Excellent communication, customer service, problem solving, and multi-tasking skills. Qualified candidates should submit a cover letter and resume to echambliss@ohlinc.org.

LICENSED COUNSELOR/SOCIAL WORKER- RESIDENTIAL PROGRAM
Odyssey House Louisiana, Inc. is seeking a full-time Licensed Counselor or Social Worker. The schedule is Monday, Wednesday and Friday 8 am-5 pm and Tuesday and Thursday 11 am- 8:30 pm. Must be flexible and willing to do evening groups. The Counselor is responsible for performing a wide variety of client care activities as directed by the Outpatient Program Manager and must function in any program of the agency in accordance with state law. The Counselor will provide specialized services for the assigned caseload; will conduct specialized assessments (when necessary), provide core and ancillary group therapies weekly, individual counseling and when appropriate, family therapy. The Counselor has the main responsibility for maintaining communication with the referral source, court systems, and other involved human service providers as related to the client’s ongoing treatment and discharge planning. The Counselor is responsible for working within the multidisciplinary team to develop treatment planning, treatment case reviews, and all written documentation as required by the agency, state and federal courts and all funding sources. The Counselor participates in Performance Improvement activities as assigned. It is the duty and responsibility of the Counselor to:
- provide Clinical services to assigned client(s); conduct group therapies weekly, individual counseling and/or family therapy as outlined in treatment plan; co-lead group therapies (when necessary) with appropriately assigned staff; conduct family assessments / therapy when possible;
- function as a liaison to outside agencies, participates in case planning conferences, and treatment meetings as needed and, when necessary, attend court hearings and represent the agency and client(s);
- maintain clinical case file for each client to include: assessments, Individual Treatment Plans, Case notes, and discharge summaries; ensure all written reports are up-to-date in case file;
- attend staff meetings and all other meetings as needed;
- maintain contact with and is available to Agency personnel, client’s drug court officer, and family members as needed regarding client's progress, problems and crises;
- provide crisis management when indicated by client need;
- attend regularly scheduled in-service training as assigned;
- complete administrative projects as assigned;
- complete all Incident Reports prior to the end of scheduled shift as required by Incident Policy and Procedure;
- assist with the planning and organization of therapeutic client actives both on and off the main campus;
- maximize units of services and maintain contract units of service by working with clients to stay engaged in treatment;
- adhere to all Louisiana Department of Health and Agency contract requirements;
- work with and apply ASAM Criteria to treatment planning;
- work with Bayou Health providers for initial authorization (if needed) and concurrent authorizations;
- ensure that all sign in sheets are printed for group and all groups are batched before billing;
- follow state licensing requirements;
- participate in quarterly training with staff;
- participate in COA sight review;
- maintain COA standards;
- coordinate and work with other departments;
- maintain individual licensing requirements, participates in electronic medical record documentation;
- treat clients and other staff with dignity and respect;
- complete work in allotted amount of time;
- and perform other duties as required.
Minimum qualifications include the following: Master’s degree in Clinical Social Work from an accredited Social Work Program, or a Masters degree in a Counseling or related Human Service Field. Demonstrated interest in working towards highest level of Louisiana licensure within discipline. A valid Louisiana State issued license in either counseling, addiction counseling, or social work. Skilled in individual and group therapy modalities. Experience in substance abuse treatment modalities. (Emphasis on Minnesota Model). Excellent written, verbal, organizational, and communication skills. Ability to be creative and flexible within parameters of treatment programs and modalities. Written and verbal communication skills. Qualified candidates should send in a cover letter and resume to rthomason@ohlinc.org.

BILLING MANAGER
Odyssey House Louisiana, Inc. is seeking a full-time Billing Manager for its Behavioral Health Programs & Federally Qualified Health Center. The Billing Manager is responsible for managing all of the Agency’s billing which includes both Program and Medical billing. The Billing Manager is responsible for making sure that all patient/client data is and accurate and kept securely and will also ensure HIPAA compliance where billing is concerned. The Billing Manager will also supervise the Billing Department which will be composed of (2) Billing Specialists and (1) Aging Report Specialist. The Billing Manager should possess strong management and problem solving skills and also should have Practice Management experience. It is the duty and responsibility of the Billing Manager to:
- manage and oversee performance of billing department personnel including coding, billing, collections and payment posting;
- monitor staff productivity and work quality to ensure that departmental goals and objectives are met and exceeded;
- manage workload and implements efficient workflow processes to accelerate account resolution;
- report on paid, outstanding and uncollectible claims;
- facilitate month-end closing of the billing department;
- develop and implement policies and procedures to ensure efficient and safe billing operations of the department and to meet established goals and timelines;
- report to Chief Financial Officer regularly on departmental goals, timelines and updates, informs Chief Financial Officer in a timely manner if there are barriers to meeting goals;
- oversee the hiring and supervision of personnel which includes performance evaluations, training, problem resolution, terminations and other personnel actions;
- manage multiple projects concurrently;
- create and monitor all billing procedures for the office, manages how bills are submitted and troubleshoot issues with electronic and paper filings, updates and audits billing procedures when necessary;
- ensure that all billing and collection activities meet and adhere to Medicare, Medicaid and other insurance regulations and laws;
- work as a liaison with other departments, to facilitate problem solving and data collection appropriate to patient and insurance billing;
- responsible for recommending continuing education/training needed to run the billing department; and
- perform other duties as required.
Minimum qualifications include the following: BA/BS in Business Management, Accounting or Health Information Management. 3-5 years medical billing experience. 3-5 years of medical billing and coding with knowledge of ICD -10 and CPT codes. Professional experience in a fast paced, mid-sized organization with the ability to multitask. Experience in strategic planning and priority setting for a billing department. Experience and knowledge of PHI/HIPAA. Knowledge of Federal, State and payer regulations regarding medical billing compliance. Basic knowledge of medical terminology. Preferred qualifications include the following: Coding Certificate. 5-7 years medical billing experience at a supervisory level
Qualified candidates should send in a cover letter and resume to mdejan@ohlinc.org.