Open Positions

New job opportunities with OHL are continually becoming available. Please check back frequently for open positions.

OHL offers competitive benefits packages that include insurance (health, dental, vision, life, long-term and short-term disability), leave benefits and 401k match.

PEER SUPPORT SPECIALIST- COMMUNITY SUPPORTIVE SERVICES LEAD PROGRAM
LEAD (Law Enforcement Assisted Diversion) is a collaborative project involving local police, prosecutors, public defenders, corrections officers, and social service providers designed to divert individuals at risk for arrest for low-level, non-violent municipal offenses into social services rather than the criminal justice system. These individuals will be engaged in supportive services with the goal of reducing legal recidivism and improving quality of life.A Peer Support Service is a structured and scheduled therapeutic activity with an individual or group, provided by a trained, self-identified recipient of services for behavioral health, substance use, and/or trauma. A Peer Support Specialist guides an individual toward the identification of personal goals and a plan for achieving those goals. Peer Support Services promote community socialization, recovery, self-advocacy, self-help, and development of natural supports. This service is person-centered with a recovery focus and allows persons served the opportunity to direct their own recovery and advocacy process. The service promotes skills for coping with and managing symptoms while utilizing natural resources and the preservation and enhancement of community living skills. The Peer Support Specialist will work closely and in conjunction with a Case Manager and services will be provided within a team framework.
Job Summary
Odyssey House Louisiana, Inc. is seeking a full-time Peer Support Specialist for the Community Supportive Services LEAD Program.The schedule for the position is Monday-Friday 8 am-5 pm, including one 12 hour shift. The Peer Support Specialist will learn and implement strategies for engaging, communicating with and supporting individuals with struggles pertaining to mental health, psychological trauma or substance use.The Peer Support Specialist uses their own unique, life-altering experience in order to guide and support others who are in some form of recovery. Using a formal goal setting process, and utilizing their own recovery experience,the Peer Support Specialist will assist clients in understanding how to manage their illness/addiction in their daily lives.
It is the duty and responsibility of the Peer Support Specialist to:
- provide a rapid response to referrals from law enforcement partners and meet potential program participants at scene of potential arrest and conduct a “warm hand off” from police;
- conduct outreach to clients who are experiencing homelessness in order to build rapport and to engage clients in untraditional service settings;
- conduct outreach and respond to police referrals until midnight at least once per week;
- engage participants on the street and at social service provider facilities to establish a working relationship, build trust, and offer services;
- assist participants in connecting to opiate addiction treatment programs;
- assist participants in setting up and sustaining self-help (mutual support) groups, as well as means of locating and joining existing groups;
- provide support to keep participants engaged in proactive and ongoing treatment;
- actively engage participants to lead and direct the design of a treatment/recovery plan based on each participant’s identified goals;
- encourage participants to identify and achieve their individualized goals;
- empower participants to make positive life changes, and to make decisions about the treatment and services that they receive;
- assist participants in articulating personal goals for recovery through the use of one-to-one and/or group sessions;
- support participants in identifying and creating goals and developing recovery plans with the skills, strengths, support and resources to aid them in achieving those goals;
- provide guidance in determining the appropriate steps to achieve these goals and self-directed recovery;
- utilize and teach participants problem solving techniques during client discussions, clients will share common problems in daily living and methods they have employed to manage and cope with these problems;
- use ongoing individualized sessions to teach participantshow to identify fears and combat negative self-talk;
- teach and model the value of every individual’s recovery experience;
- model effective coping techniques and self-help strategies;
- assist in making referrals to treatment providers;
- collect and prepare client information to be used by the treatment team and/or for agency referrals;
- document client treatment/recovery plans, including identified person-centered strengths, needs, abilities, recovery goals, interventions to assist the client with reaching their goals for recovery, and progress made toward goals;
- share the Peer Support Specialist’s own experiences and recovery story and demonstrate how they have directed their own recovery; and perform other duties as assigned.
Minimum qualifications include the following: Certified Peer Support Specialist in Substance Abuse and/or Mental Health. Ability to demonstrate peer support or mental health experience. Extensive knowledge of community services. Personal experience relevant to services provided. Ability to travel daily in local area. Preferred qualifications include the following: High School Diploma or equivalent. Qualified applicants should submit a cover letter and resume to rchandler@ohlinc.org.

LICENSED COUNSELOR/SOCIAL WORKER- TRANSITIONS PROGRAM
Odyssey House Louisiana, Inc. is seeking a full-time Licensed Counselor or Social Worker to conduct evening groups. The schedule for the position is Monday, Wednesday, and Friday 8am-5pm and Tuesday, Thursday 11am-8p. The Counselor is responsible for performing a wide variety of client care activities as directed by the Program Manager and must function in any program of the agency in accordance with state law. The Counselor will provide specialized services for the assigned caseload; will conduct specialized assessments (when necessary), provide core and ancillary group therapies weekly, individual counseling and when appropriate, family therapy. The Counselor has the main responsibility for maintaining communication with the referral source, court systems, and other involved human service providers as related to the client’s ongoing treatment and discharge planning. The Counselor is responsible for working within the multidisciplinary team to develop treatment planning, treatment case reviews, and all written documentation as required by the agency, state and federal courts and all funding sources. The Counselor participates in Performance Improvement activities as assigned. It is the duty and responsibility of the Counselor to:
- provide clinical services to assigned client(s): conduct group therapies weekly, individual counseling and/or family therapy as outlined in treatment plan; co-leads group therapies (when necessary) with appropriately assigned staff; conducts family assessments / therapy when possible;
- function as a liaison to outside agencies, participate in case planning conferences, and treatment meetings as needed;
- attend court hearings and represents the agency and client(s) when necessary;
- maintain clinical case file for each client to include: assessments, Individual Treatment Plan,Case notes, and discharge summaries;
- ensure all written reports are up-to-date in case file;
- attend staff meetings and all other meetings as needed;
- maintain contact with and is available to agency personnel, client’s drug court officer and family members as needed regarding client's progress, problems and crises;
- provide crisis management when indicated by client need;
- attend regularly scheduled in-service training as assigned;
- complete administrative projects as assigned;
- complete all Incident Reports prior to the end of scheduled shift as required by Incident Policy and Procedure;
- assist with the planning and organization of therapeutic client actives both on and off the Main Campus;
- maximize units of services and maintain contract units of service by working with clients to stay engaged in treatment;
- adhere to all Louisiana Department of Health and Agency contract requirements;
- work with and apply American Society of Addiction Medicine criteria to treatment planning;
- work with Bayou Health providers for initial authorization (if needed) and concurrent authorizations;
- follow state licensing requirements;
- participate in Quarterly training with staff;
- participate in Council on Accreditation sight review;
- maintain Council on Accreditation standards;
- coordinate and working with other departments;
- maintain individual licensing requirements, participates in electronic medical record documentation;
- treat clients and other staff with dignity and respect;
- must be able to complete work in allotted amount of time;
- notify managers when they are aware of other staff not following agency policy and procedures;
- ensure that all sign in sheets are printed for group and all groups are batched for billing; and perform other duties as assigned.
Minimum qualifications include the following: Master’s degree in Clinical Social Work, Counseling, or related Human Service Field from an accredited Program. A valid Louisiana State issued license in either counseling, addiction counseling, or social work. Skilled in individual and group therapy modalities. Demonstrated interest in working towards highest level of Louisiana licensure within discipline. Experience in substance abuse treatment modalities (Emphasis on Minnesota Model). Excellent written, verbal, organizational, and communication skills. Ability to be creative and flexible within parameters of treatment programs and modalities. Written and verbal communication skills. Qualified candidates should send in a cover letter and resume to rthomason@ohlinc.org.

PROGRAM COORDINATOR- TRANSITIONS PROGRAM
Odyssey House Louisiana, Inc. is seeking full-time Program Coordinator for the Transitions program. The schedule for this position is Monday-Wednesday 11am-8pm and Thursday-Friday 8am-5pm. The Program Coordinator is responsible for day-to-day management of the program in accordance with state law and performs a wide variety of client care activities as directed by the Program Manager. The Program Coordinator is responsible for delivering health education programs, providing weekly core and ancillary group therapies, substance abuse treatment, and individual counseling specifically addressing the effects of violence and trauma. The Program Coordinator is responsible for the collection and dissemination of data to SAHMSA. It is the duty and responsibility of the Program Coordinator to:
- recruit program participants from the agency’s Residential Program and from community;
- work with stakeholders and participants to perform a community needs assessment to establish priorities for social marketing and prevention messaging and focus test and disseminate culturally and linguistically appropriate substance abuse, HIV/AIDS and HIV prevention policies, practices and strategies that can effectively reach the target population in their natural environments;
- conduct group sessions which will last 90-180 minutes, and include an hour of basic HIV risk and prevention education, followed by a discussion of HIV trends and risk factors in the community, and testing of different messaging strategies;
- supervise two large testing and prevention-focused events per year, and provide all related promotional and support activities per Program Manager’s request;
- participate in health fairs, neighborhood community activities, screenings and special event as determined by the Program Manager;
- refer individuals to the agency’s Community Health Center for primary medical care;
- conduct cultural sensitivity in-service with agency’s staff and volunteers;
- assist in the planning and coordination of community health fairs and events as determined by Program Manager;
- provide patient counseling on HIV prevention/treatment and other specific topics as directed by Program Manager;
- maintain comprehensive documentation for data collection and provide statistical data and/or report per grant requirements; assist with special projects as directed by the Program Manager;
- assist in new employee orientation as needed;
- exhibit commitment to the agency’s Mission, Vision, and Values, agency-wide and personal goals;
- adhere to ethical practices by striving to perform in a manner that conforms to the highest of ethical behavior, integrity and honesty;
- take initiative and responsibility for decisions as an individual;
- participate in the ongoing development of competencies, capabilities, technology and the resources needed to achieve high standards of efficiency and effectiveness;
- approach job duties and responsibilities with passion and desire to meet highest standards;
- place client needs first; develop care management and service delivery with the goals of the patient’s healing and support in mind;
- strive to lead through vision, technology, innovation, and customer service; and to make a difference in the lives of the agency’s employees, patients, and the community;
- encourage a positive environment and experience for co-workers and clients;
- treat employees, patients, and business partners with respect; foster teamwork by trusting and supporting co-workers, while encouraging collaboration at all levels of the organization;
- embrace diversity and demonstrates the ability to work together;
- promote a safe and efficient working environment by adhering to all organizational and departmental policies and procedures;
- maintain confidentiality of all agency and patient related information and protect patient rights;
- communicate information effectively both verbally and in writing;
- attend and participate in management, staff meetings, SAHMSA conferences and vendor service meetings as requested;
- develop a comprehensive monthly program report to be submitted to the Program Manager;
- coordinate daily schedule and special programs for residents in collaboration with other team members;
- reach out to local providers and other businesses for resident job searches, off site trips, and community involvement.
- utilize material, equipment, and time in a safe, beneficial, and cost effective manner;
- organize workload to complete responsibilities in an appropriate and timely manner;
- adhere to all Federal Health Insurance Portability & Accountability Act regulations, by protecting the privacy & security of all patient/client health information; and perform other duties as assigned.
Minimum qualifications include the following: Master’s degree in Clinical Social Work/Counseling/related Human Service Field from an accredited Program . At least 1 year of experience providing health education to various populations. Excellent interpersonal and communication skills. Familiarity with the community served by the agency. Proficient in MS Office Suite. Preferred qualifications include the following: Skilled and experienced in delivery of health education topics to diverse populations. Bilingual – English/Spanish, English/Vietnamese. Working knowledge of various healthcare issues affecting the community served by the Agency. Skilled in medical office practices, procedures and equipment. Certified Medicaid enrollment preparer. EHR experience. HCT certified. Qualified candidates should submit cover letter and resume to rthomason@ohlinc.org.

ENGAGEMENT SPECIALST- RESIDENTIAL PROGRAM
Odyssey House Louisiana, Inc. is seeking a full-time Engagement Specialist for the Adult Residential Program. The schedule is Monday-Friday 8 am-5 pm. The Engagement Specialist performs a variety of administrative tasks for the Residential Program and also assists the Residential Senior Program Manager and Program Director. The Engagement Specialist is responsible for scheduling and referral coordination and follow through. The Engagement Specialist also assists with transportation coordination for Residential clients and maintenance of all facility vans. It is the primary duty and responsibility of the Engagement Assistant to:
- oversee the efficient operations of the Treatment Office by maintaining electronic correspondence (fax and copier), memos, and other documentation;
- contact referral sources daily and update/maintain referral spreadsheets;
- coordinate referrals, check and follow through with online referrals, and schedule referral appointments;
- initiate scheduled intakes for admissions counselors;
- engage clients on waitlists and schedule appointments;
- answer and field all front desk calls and conduct preliminary triage;
- complete initial triage forms;
- meet scheduling productivity goals as directed by the Senior Program Manager and Program Director;
- run and distribute reports;
- assist in transportation arrangements and coordination activities;
- maintain and input daily updates on LADDS, OAD census and Service Point information for monthly, quarterly and annual reporting requirements;
- draft requisitions for the purchase of supplies; may involve entering information into an automated system;
- conduct MEVS, background checks, UDS;
- distribute orientation booklets;
- coordinate viewing of mandatory Narcan video;
- update census and discharge reports daily and assign new clients to Counselors;
- participate in staff meeting when necessary; and perform other duties as assigned.
It is the secondary duty and responsibility of the Engagement Specialist to:
- maintain and distribute office supply inventory;
- screen incoming mail and draft responses to inquiries for information concerned with matters of non-technical nature and/or matter in which precedents are clear;
- maintain department’s records system, including filing and retrieving documents, researching files, etc…;
- maintain inactive treatment files;
- maintain SharePoint files;
- manage client cigarette storage and allotment;
- receive and pass verbal and written feedback to clinical, medical, and other Residential staff as requested about client activity and behavior;
- complete all Incident Reports prior to the end of scheduled shift as required by Incident Policy and Procedure;
- conduct urine screens and complete all required documentation;
- monitor client phone calls;
- assist with filing of client documentation;
- contact the Senior Program Manager in the event of a fire or evacuation of the treatment facility as required;
- contact the Senior Program Manager or the Recovery Support Staff/Behavioral Health Technician Supervisor if the Police or other law enforcement officials come to the Agency;
- perform searches on clients returning to the program from outside activities;
- scan documentation into the Electronic Health Record;
- enter client information into the Practice Management System; and perform other duties as assigned.
Minimum qualifications include the following: Bachelor’s Degree in a human service related field. Proficient in MS Office Suite. At least 6 months experience with substance abuse treatment. Excellent communication skills. Preferred qualifications include the following: More than 2 years of substance abuse treatment experience At least 1 year of Electronic Health Record system experience. At least 1 year of MS Access experience. Knowledge of Narcotics Anonymous and Alcoholics Anonymous principles. Qualified candidates should submit a cover letter and resume to srobey@ohlinc.org and ahall@ohlinc.org.

ADMINISTRATIVE ASSISTANT- DETOX
Odyssey House Louisiana, Inc. is seeking a full-time Administrative Assistant for the Medically Assisted Detox Unit. The schedule for the position is Monday-Friday 7am-4pm, including rotating holidays. The Administrative Assistant performs a wide variety of administrative tasks for the Detox Program and also assists the Detox Program Manager and Detox Program Director. The Administrative Assistant assists in the handling of transportation for Detox clients and maintenance for the facilities of all vans. It is the duty and responsibility of the Administrative Assistant to:
- oversee the efficient operations of the Treatment Office by maintaining electronic correspondence (fax and copier), memos, and other documents;
- maintain and input daily updates on LADDS, OAD census and Service Point information for monthly, quarterly and annual reporting requirements;
- prepare requisitions for the purchase of supplies; may involve entering information into an automated system;
- receive, store and distribute supplies and maintain inventory as such;
- screen incoming mail and either draft responses or reply in final form to inquiries for information concerned with matters of non-technical nature and/or in which precedents are clear;
- maintain department’s records system, including filing and retrieving documents, researching files, etc…;
- supervise the maintenance of inactive treatment files;
- receive and pass verbal and written feedback to Clinical, Medical, and other Detox staff as requested about client activity and behavior;
- conduct Urine Screens and complete all required documentation as requested by the Program Manager;
- monitor client phone calls as requested by the Program Manager;
- assist with filing of client documentation as requested by the Program Manager;
- contact the Program Manager in the event of a fire or evacuation of the treatment facility as required;
- contact the Program Manager if the Police or other law enforcement officials come to the agency;
- perform searches on clients returning to the program from outside activities if requested by the Program Manager;
- scan support documents into the Electronic Health Record (EHR) system as requested by Program Manager;
- enter client information into the Practice Management (PM) system as requested by Program Manager; perform other duties as assigned.
Qualifications and Skills Required: High School Diploma or equivalent. Valid Driver’s License. At least 6 months substance abuse treatment experience. Proficient in MS Office Suite. Excellent written and verbal communication skill. Preferred: Bachelor’s Degree. At least 2 years substance abuse treatment experience. Knowledge of NA and AA principles. Qualified applicants should submit a cover letter and resume to mguidry@ohlinc.org.

ADMISSIONS COUNSELOR- RESIDENTIAL PROGRAM
Odyssey House Louisiana, Inc. is seeking a full-time Admissions Counselor for the Adult Residential program. The schedule is Monday-Friday 8am-5pm,including rotating weekends and holidays. The Admissions Counselor is responsible for performing a wide variety of client care activities as directed by the Residential Senior Program Manager and must function in any program of the agency in accordance with state law. The Admissions Counselor has the main responsibility for working in the admissions department and maintaining communication with the referral source, court systems, and other involved human service providers as related to the client’s ongoing treatment and discharge planning. The Admissions Counselor is responsible for working within the multidisciplinary team to screen potential clients for admission and re-admission and all written documentation as required by the agency, state, and federal courts and all funding sources. The Admissions Counselor participates in Performance Improvement activities as assigned. It is the duty and responsibility of the Admissions Counselor to:
- facilitate referrals for treatment, process intakes, complete eligibility screens for potential clients, work with referral sources to ensure clients are suited and prepared for treatment, provide group therapies weekly if needed, individual counseling and when appropriate, family therapy;
- function as a liaison to outside agencies, participate in case planning conferences, and treatment meetings as needed and attend court hearings and represent the Agency and client(s) when necessary;
- maintain clinical case file for each client to include assessments, initial treatment plan, case notes, and discharge summaries and ensure all written reports are up-to-date in case file;
- attend staff meetings and all other meetings as needed;
- maintain contact with and is available to Agency personnel, client’s drug court officer, and family members as needed regarding client’s progress, problems, and crises;
- provide crisis management when indicated by client need;
- attend regularly scheduled in-service training as assigned;
- complete administrative projects as assigned;
- assist with the planning and organization of therapeutic client activities for on and off the main campus;
- maximize units of services and maintain contract units of service by working with clients to stay engaged in treatment;
- adhere to all Louisiana Department of Health and Agency contract requirements;
- work with and apply ASAM criteria to treatment planning and working with Magellan initial authorization and concurrent authorizations;
- follow state licensing requirements;
- participate in quarterly training with staff;
- maintain COA standards;
- coordinate and work with other departments;
- maintain individual licensing requirements and participate in electronic medical record documentation;
- treat clients and other staff with dignity and respect;
- complete work in allotted amount of time;
- notify managers when they are aware of other staff not following Agency policy and procedures; and perform other duties as required.
Minimum qualifications include the following: Master’s degree in Clinic Social Work from an accredited Social Work Program, or a Master’s degree in a Counseling or related Human Service field. Demonstrated interest in working towards highest level of Louisiana licensure within discipline. A valid Louisiana State issues license in either counseling, addiction counseling, or social work. Skilled in individual and group therapy modalities. Experience in substance abuse treatment modalities and assessment tools. Excellent written, verbal, organizational, and communication skills. Creativity and flexibility within parameters of treatment program and modalities. Qualified candidates should send in cover letter and resume to ariley@ohlinc.org and ahall@ohlinc.org.

SANITATION CUSTODIAN- FACILITIES DEPARTMENT
Odyssey House Louisiana, Inc. is seeking a full-time Sanitation Custodian. The schedule is 8am-5pm throughout the week including rotating weekends. This position will be responsible for all housekeeping duties of OHL’s facilities. The Sanitation Custodian will perform a variety cleaning and maintenance duties. The Sanitation Custodian will be in charge of maintaining all program sites/facilities to employer standards. Duties will include cleaning and keeping grounds neat. It is the duty and responsibility of the Sanitation Custodian to:
- keep buildings in clean and orderly condition;
- perform mild cleaning duties, such as cleaning floors, showers walls and drains, living; quarters, washing walls, windows, and handrails, removing debris and trash;
- carry linens, towels, toilet items, and cleaning supplies;
- disinfect equipment and supplies, ensuring safe and sanitary storage and care of products;
- polish furniture and room accessories as needed;
- clean windows, glass surfaces, and mirrors;
- report repairs and replacements needed when encountered on job;
- monitor chemicals by tracking chemicals with sign in/out sheet;
- maintaining daily log of duties perform and time;
- clean rooms, hallways, dining rooms and group rooms, restrooms, corridors, stairways, dorm rooms, and other work areas so that health standards are met;
- empty wastebaskets, empty and clean and transport other trash and waste to disposal areas;
- transport of supplies (will be reimbursed for travel);
- empty all trash, clean dining rooms and kitchens at all location (if one is available);
- coordinate with other staff and supervisor daily to ensure that services are provided in an efficient and timely manner;
- perform or assist with cleaning duties as needed;
- confer with staff to discuss company policies for cleaning and sanitizing work areas, equipment;
- monitor building security and safety by performing such tasks as locking doors after operating hours and checking electrical appliance use to ensure that hazards are not created;
- light maintenance work;
- may assist with meal pick-up and drop-off for the Detox Program, breakfast at 6am, lunch at 11am and dinner at 4pm);
- deep clean all facilities every two weeks;
- clean facility floors once a week at Administrative offices;
- clean bathroom floors twice a week; and perform other duties as assigned.
Minimum qualifications include the following: General knowledge of cleaning products, supplies, and techniques for cleaning. Reliable and punctual with a dedicated professionalism to job and duties. Excellent communication skills. Excellent time management skills. Excellent organizational skills. Ability to work well alone, or with a partner or team. Ability to adapt to changing schedules or routines. Ability to assist team members with cleaning duties when needed. Detail-oriented. Reliable mode of transportation. Preferred qualifications include the following: 2 or more years’ experience with commercial cleaning services. Advanced knowledge of cleaning products, implements and practices. Qualified candidates should send a cover letter and resume to ayounger@ohlinc.org and srobey@ohlic.org.

COMPLIANCE AND QUALITY ASSURANCE DIRECTOR
Odyssey House Louisiana, Inc. is seeking a full-time exempt Compliance and Quality Assurance Director. The schedule for this position is at least M-F 8am-5pm. The Compliance and Quality Assurance Director position encompasses a wide variety of administrative tasks and is designed for an individual with the ability to function independently with a minimum of direct supervision, perform various operational tasks, and assume a leadership role in the agency. The Compliance and Quality Assurance Director assumes several key responsibilities in the area of quality assurance including: draft quality assurance policies and procedures; interpret and implement quality assurance standards; evaluate adequacy of quality assurance standards; devise auditing procedures and methods for recording and reporting quality data; review the implementation and efficiency of quality and inspection systems; document internal audits and other quality assurance activities; investigate client complaints; collect and compile statistical quality data; analyze data to identify areas for improvement in the quality system; develop, recommend, and monitor corrective and preventive actions; prepare reports to communicate outcomes of quality activities; identify training needs and organize training interventions to meet quality standards; coordinate and support on-site audits conducted by external providers; evaluate audit findings and implement appropriate corrective actions; monitor risk management activities; and assure ongoing compliance with quality and programmatic requirements.
It is the duty and responsibility of the Compliance and Quality Assurance Director to:
- ensure compliance with Louisiana Department of Health (LDH) Regulations, Council on Accreditation (COA) Standards, including reaccreditation and maintenance of accreditation reports, and Health Resources and Services Administration(HRSA) Federally Qualified Health Center (FQHC) requirements;
- preparation and facilitation of all Operational Site Visits;
- ensure that all reporting to state and federal data tracking and management sources is competed in a timely manner;
- conduct review of state and federal regulations with state regional contract monitors;
- ensure contractual obligations are met;
- schedule Process Quality Improvement (PQI) meetings quarterly and ensure participation from Directors and Managers;
- establish PQI goals, set timelines for follow up, and ensure that goals are addressed in timely manner and documented appropriately;
- report end of year Quality Assurance (QA) review;
- coordinate administration of and review Client and Staff Satisfaction Surveys and establish PQI goals;
- review staff turnover and program specific client and service outcome data and establish PQI goals;
- report agency PQI goals and progress to the Board of Directors on a quarterly basis;
- supervise the Utilization Coordinator, EHR and Data Systems Management staff and determine methods for presenting data and reporting trends and outcomes;
- effectively orient, on-board, train, coach, counsel, and evaluate Compliance and Quality Assurance staff;
- assist Chief of Operations with training Program Managers;
- ensure staff has required trainings and documentation is forwarded timely to the HR Department;
- conduct and provide training to staff as required;
- attend training seminars;
- ensure that all required employee state licensure is correctly maintained, verified, documented, updated, and forwarded timely to the HR Department;
- participate in programmatic discussion with others staff and funders;
- enforce all of the Agency’s policies and procedures;
- oversee client/staff satisfaction surveys, and Where Y’at questionnaire follow-up;
- develop responses to contract monitors and corrective action plans as needed;
- report ethical violations to supervisor and to other accrediting agencies as required;
- attend all necessary community meetings with partners and funding sources in order to establish collaborative relationships with other community agencies;
- ensure all clinical client charts are in compliance with regulatory and funding expectations;
- ensure that required chart documentation is in place and effective;
- follow and enforce HIPAA requirements;
- monitor and ensure timely movement of clients through the treatment programs;
- review chart audits and corrective actions with Program Directors and facilitate corrective action training;
- assist Program Managers and Directors with Corrective Actions and responses to monitoring reports;
- maintain Log of Corrective Actions and monitoring reports;
- maintain Program Policy and Procedure Manuals in collaboration with Program Directors and Managers;
- assist the Chief of Operations with contract monitoring and data reporting;
- report to the board on matters of compliance and quality assurance on a regular basis;
- report Program measures to the Board of Directors including but not limited to: program completion rates, length of stay, results of chart audits, and follow up outcomes, Risk Management meetings, Emergency Disaster and Preparedness Plan, annual program policy and procedure approval requests;
- ensure systems are in place for Programs to bill/collect at a minimum 95%; and perform other duties as assigned.
Minimum qualifications include the following: Master’s level license in a social services related field. At least 5 years’ of supervisory or management experience. Proficient in MS Office Suite. Strong data comprehension and reporting skills. Preferred qualifications include the following: 6 or more years’ of supervisory or management experience in a substance abuse or healthcare administrator related field. Lean 6 Sigma Certification. Baldrige Examiner. Qualified candidates should submit a cover letter and resume to asingh@ohlinc.org.

MEDICAL ASSISTANT- COMMUNITY HEALTH CENTER
Odyssey House Louisiana, Inc. is seeking a full-time Certified Medical Assistant for its Federally Qualified Health Center. The schedule is Monday-Friday 8am-5pm. This position is one of the most important functions in the health care delivery system and the first point where contact is made personally or by telephone. The person will receive the patient and direct them to the services needed. Making appointments and making preliminary assessments before provider can see them and provide follow through assuring complete care.
Responsibilities and Duties:
- Works closely with Medical and Nursing staff to assure smooth patient flow and cut down on waiting time triage and phlebotomy as needed.
- Provides support during clinic sessions to medical providers.
- Documents patient vital signs and medical history into patient record.
- Documents pertinent patient information in accordance to HEDIS, UDS, PCMH, and FQHC guidelines.
- Communicates patients’ problems/complaints in a consistent manner to identify visit needs for providers.
- Manages phlebotomy room and maintenance.
- Records and documents visits in patient’s chart consistently to assure quality of care.
- Data entry into grant required documentation as instructed
- Routine utilization of EHR system.
- Inventories and monitors use of office supplies and reordering as needed.
- Completes on-line/paper Medicaid applications for patients.
- Participates in electronic medical record usage.
- Faxes requests, referrals, medical records, and any documents needed to pursue effective patient care and/or billing.
- Communicates patients’ problems to the medical staff.
- Maintains HIPAA guidelines and respects professional boundaries with patients.
Qualifications and Skills: High school diploma or equivalent; Certification as Medical Assistant from an accredited medical assistant program or state agency; Current CPR; 2 years’ experience in an FQHC; BLS Certification; Experience with electronic medical records (Allscripts and EPIC preferred); Excellent communication, customer service, problem solving, and multi-tasking skills. Qualified candidates should submit a cover letter and resume to echambliss@ohlinc.org.

BEHAVIORAL HEATLH TECHNICIAN- BRISCOE LAKE CHARLES
Odyssey House Louisiana, Inc. is seeking a full-time Behavioral Health Technician. The schedule is Thursday-Monday 2 pm to 10pm, including evenings, overnight, weekends, and holidays as needed. The Behavioral Health Technician provides direct supervision of clients in treatment. Behavioral Health Technicians work directly with the clients supervising all daily activities. Behavioral Health Technicians are needed for direct client supervision 24 hours and 7 days per week. All Behavioral Health Technicians report directly to the Behavioral Health Technician Supervisor and are expected to work closely with all clinical, medical, and other Residential staff to ensure clients receive comprehensive substance abuse treatment services.
It is the duty and responsibility of the Behavioral Health Technician to:

- ensure a safe environment for clients;
- exercise therapeutic communication skills;
- take steps to de-escalate distressed clients;
- observe and document client behavior;
- assist with therapeutic and recreational activities;
- monitor clients’ physical well-being;
- provide input regarding client progress to the interdisciplinary team;
- oversee the activities of the facility when there is no professional staff on duty;
- assess situations related to relapse and to provide access to appropriate medical care when needed;
- function as client advocate;
- monitor residents to ensure their compliance with daily schedules and to ensure their safety at all times;
- receive and pass verbal and written feedback to clinical, medical, and other Program staff as requested about client activity and behaviors;
- monitor visits from children and family members and provide documentation as requested by clinical staff and BHT Supervisor;
- monitor and observe clients taking medications as requested by nursing staff or the BHT Supervisor, complete all required documents in the clients charts as instructed, and inform BHT Supervisor and nursing staff of any problems or concerns;
- complete all Incident Reports prior to the end of scheduled shift as required by Incident Policy and Procedure;
- assist with the planning and organization of therapeutic client activities both on and off the program campus;
- conduct urine screens as requested and complete all required documentation;
- facilitate and supervise all client feedback meetings;
- facilitate and monitor client phone calls;
- facilitate and supervise any community or in-house 12 step meetings (must be present);
- complete client bed checks every 20 minutes or as requested by Program Manager and complete required documentation via emails during night runs;
- complete facility security rounds and ensure all doors and gates are locked and secured when appropriate;
- submit shift reports to BHT Supervisor throughout shift via email as requested;
- contact BHT Supervisor in the event of a fire or evacuation of the treatment facility as required;
- perform property searches on all new clients as requested and perform searches on clients returning to the program from outside activities (NO CAVITY SEARCH);
- assist with other program functions as requested by BHT Supervisor including but not limited to transportation and monitoring of the front desk;
- assist with providing clients cigarettes as scheduled per shift requiring staff to be in a smoking area with all clients smoking at one time; and perform other duties as assigned.
Minimum qualifications include the following: High school diploma or equivalent. Valid Driver’s License. 2 years of Behavioral Health Technician in Acute. Psych and substance abuse treatment experience. CPI de-escalation training knowledge. Proficient in Microsoft Office Suite. Excellent written and verbal communication skills. Must be able to work overtime, weekends, holidays, and flexible hours. Candidates in recovery must have 2 plus years of sobriety.
Preferred qualifications include the following: Bachelor’s Degree in a related field (Social Work, Psychology, Education). 3 plus years of Behavioral Health Technician in Acute Psych experience. Knowledge of Narcotics Anonymous and Alcoholic Anonymous principles. Qualified candidates should send in a cover letter and resume to scollins@ohlinc.org.

LICENSED COUNSELOR/ SOCIAL WORKER- BRISCOE LAKE CHARLES PROGRAM
Odyssey House Louisiana, Inc. is seeking a full-time Licensed Counselor or Social Worker. The schedule is Monday-Friday 8 am-5 pm. The Counselor is responsible for performing a wide variety of client care activities and must function in any program of the agency in accordance with state law. The Counselor will provide specialized services for the assigned caseload; will conduct specialized assessments (when necessary), provide core and ancillary group therapies weekly, individual counseling and when appropriate, family therapy. The Counselor has the main responsibility for maintaining communication with the referral source, court systems, and other involved human service providers as related to the client’s ongoing treatment and discharge planning. The Counselor is responsible for working within the multidisciplinary team to develop treatment planning, treatment case reviews, and all written documentation as required by the agency, state and federal courts and all funding sources. The Counselor participates in Performance Improvement activities as assigned. It is the duty and responsibility of the Counselor to:
- provide clinical services to assigned client(s): conduct group therapies weekly, individual counseling and/or family therapy as outlined in treatment plan; co-leads group therapies (when necessary) with appropriately assigned staff; conducts family assessments / therapy when possible;
- function as a liaison to outside agencies, participate in case planning conferences, and treatment meetings as needed;
- attend court hearings and represents the agency and client(s) when necessary;
- maintain clinical case file for each client to include: assessments, Individual Treatment Plan,Case notes, and discharge summaries;
- ensure all written reports are up-to-date in case file;
- attend staff meetings and all other meetings as needed;
- maintain contact with and is available to agency personnel, client’s drug court officer and family members as needed regarding client's progress, problems and crises;
- provide crisis management when indicated by client need;
- attend regularly scheduled in-service training as assigned;
- complete administrative projects as assigned;
- complete all Incident Reports prior to the end of scheduled shift as required by Incident Policy and Procedure;
- assist with the planning and organization of therapeutic client actives both on and off the Facility Campus;
- maximize units of services and maintain contract units of service by working with clients to stay engaged in treatment;
- adhere to all Louisiana Department of Health and Agency contract requirements;
- work with and apply American Society of Addiction Medicine criteria to treatment planning;
- work with Medicaid and ImCal providers for initial authorization (if needed) and concurrent authorizations;
- follow state licensing requirements;
- participate in Quarterly training with staff;
- participate in Council on Accreditation sight review;
- maintain Council on Accreditation standards;
- coordinate and work with other departments;
- maintain individual licensing requirements;
- participate in electronic medical record documentation;
- treat clients and other staff with dignity and respect;
- must be able to complete work in allotted amount of time;
- notify managers when they are aware of other staff not following agency policy and procedures;
- ensure that all sign in sheets are printed for group and all groups are batched for billing; and perform other duties as assigned.
Minimum qualifications include the following: Bachelor’s Degree in Social Work, Counseling, or related Human Service Field from an accredited Program. A valid Louisiana State issued license or credential in either Counseling, Addiction Counseling, or Social Work. Skilled in individual and group therapy modalities. Demonstrated interest in working towards highest level of Louisiana licensure within discipline. Substance abuse treatment modalities experience. Excellent written, verbal, organizational, and communication skills. Ability to be creative and flexible within parameters of treatment programs and modalities. Preferred qualifications include the following: Master’s Degree in Social Work, Counseling, or related Human Service Field from an accredited Program. Qualified candidates should send in a cover letter and resume to kgregoire@ohlinc.org.

BEHAVIORAL HEALTH TECHNICIAN- RESIDENTIAL PROGRAM
Odyssey House Louisiana, Inc. is seeking a full-time Behavioral Health Technician to monitor adult clients in residential treatment. The schedule for the position is Monday-Friday 4 pm-12 am including rotating weekends. This position provides direct supervision of the Residential clients in treatment. Behavioral Health Technicians work directly with the clients supervising all daily activities. Clients in treatment reside at the agency’s main campus and therefore Behavioral Health Technicians are needed for direct client supervision 24 hours and 7 days per week. All Behavioral Health Technicians report directly to the Recovery Support Staff Supervisor of residential treatment and are expected to work closely with all clinical, medical, and other Residential staff to ensure clients receive comprehensive substance abuse treatment services. It is the duty and responsibility of the Behavioral Health Technician to:
- monitor residents to ensure their compliance with daily schedules and to ensure their safety at all times;
- receive and pass verbal and written feedback to clinical, medical, and other Residential staff as requested about client activity and behaviors;
- monitor visits from children and family members and provide documentation as requested by clinical staff and Recovery Support Staff Supervisor;
- monitor and observe clients taking medications as requested by Residential nursing or the Recovery Support Staff Supervisor, complete all required documents in the clients charts as instructed, and inform Recovery Support Staff Supervisor and Residential nursing of any problems or concerns;
- complete all Incident Reports prior to the end of scheduled shift as required by Incident Policy and Procedure;
- assist with the planning and organization of therapeutic client actives both on and off the main campus;
- conduct urine screens as requested and complete all required documentation;
- facilitate and supervise all client feedback meetings;
- facilitate the monitoring of client phone calls;
- facilitate and supervise any community or in-house 12 step meetings (must be Present);
- complete client bed checks every 20 minutes or as requested by Program Manager and complete required documentation via emails during night runs;
- complete facility security rounds and ensure all doors and gates are locked and secured when appropriate;
- submit shift reports to Recovery Support Staff Supervisor throughout shift via email as requested;
- contact Recovery Support Staff Supervisor in the event of a fire or evacuation of the treatment facility as required;
- perform property searches on all new clients as requested and perform searches on clients returning to the program from outside activities (NO CAVITY SEARCH);
- assist with other program functions as requested by Recovery Support Staff Supervisor including but not limited to transportation and monitoring of the front desk;
- assist with providing clients cigarettes as scheduled per shift requiring staff to be in a smoking area with approximately 70-80 people smoking at one time; and perform other duties as required.
Qualifications and Skills Required: High school diploma or equivalent. 2 years of Behavioral Health Tech in Acute Psych and substance abuse treatment experience. Valid Divers License. CPI de-escalation training knowledge. Proficient in Microsoft Office Suite. Excellent written and verbal communication skills. Must be able to work overtime, weekends, holidays, and flexible hours. Candidates in recovery must have 2+ years of sobriety. Preferred: Bachelor’s Degree in related field (social work, psychology, education). 3 plus years of Behavioral Health Tech experience in Acute Psych. Knowledge of NA and AA principles. Qualified applicants should submit a cover letter and resume to ariley@ohlinc.org.

PEER PREVENTION SPECIALIST- PREVENTION PROGRAM
Odyssey House Louisiana, Inc. is seeking a part-time Peer Prevention Specialist for a paid one-year internship with OHL’s Prevention Program. The schedule is 20 hours/week Monday-Friday including nights and weekends for events.The Peer Prevention Specialist is responsible for delivering health education programs and community outreach to targeted communities in order to link individuals to OHL. It is the duty and responsibility of the Peer Prevention Specialist to:
- Provide direct community outreach and health educational programs to targeted populations;
- Participate in health fairs, neighborhood community activities, screenings and special events;
- Refer individuals to OHL for primary medical care;
- Conduct cultural sensitivity in-service with OHL staff and volunteers;
- Assist in planning and coordination of community health fairs and events;
- Assist in development and implementation of a marketing campaign to the community OHL serves;
- Provide counseling on HIV prevention/treatment and other specific topics as directed by supervisor;
- Assist with special projects and special events as directed by supervisor;
- Assist in new employee or intern orientation, as needed;
- Assume responsibility for the HIV testing; P forms, checking controls, orders, referrals to care, etc…;
- Produce pod-casts, videos, managing an online radio station, and multiple social media platforms;
- Participate in the ongoing development of competencies, capabilities, technology and the resources needed to achieve high standards of efficiency and effectiveness;
- Attend and participate in management, staff meetings, and vendor service meetings, as requested;
- Utilize material, equipment and time in a safe, beneficial, and cost effective manner;
- Organize workload to complete responsibilities in an appropriate and timely manner;
- Observe infection control and standard precautions;
- Adhere to all Federal Health Insurance Portability & Accountability Act (HIPAA) regulations, by protecting the privacy & security of all client health information;
- Perform any and all other duties as assigned.
Minimum qualifications include the following: High School Diploma or equivalent. Excellent interpersonal skills. Familiar with the community served by OHL. Proficient in MS Office suite. Preferred qualifications include the following: Experience in delivery of health education topics to diverse populations. Knowledge of various healthcare issues affecting the community. Bilingual –English/Spanish, English/Vietnamese. HCT certified. Proficient in social media platforms. Knowledge of audio and visual recording and broadcast equipment and protocols. Qualified candidates should send in cover letter and resume to hlikaj@ohlinc.org.

INTAKE SPECIALIST (LPN OR EMT-P)- Sobering Center
Odyssey House Louisiana, Inc. is seeking a full-time exempt Program Manager. Available shifts are Monday-Friday 7am-7pm or 7pm-7am including holidays and weekend rotation. The Intake Specialist position provides high quality client-focused health care services that meet the assessed and individually planned needs of all clients in the Sobering Center. The Intake Specialist will work as part of the multi-disciplinary team (MDT) and is responsible for maintaining standards of nursing care and competency, ethical treatment of patients, understanding of addiction and the medications used for detoxification purposes, managing symptoms of withdrawal with comprehensive triage, consistent documentation on care, review and implementation of treatment orders, and participation in the multi-disciplinary team via written and verbal communication. Duties and responsabilities include:
- admit new clients into the Sobering Center program;
- complete triage on patient at time of admit and transcribe it to relevant paperwork for MDT;
- observe, assess, and document clients experiencing S&S of withdrawals from drugs and/or alcohol;
- safely administer medications as ordered using the five rights and utilizing a MAR;
- conduct a narcotic pill count at the beginning and end of each shift and manage stock medicines;
- maintain control of narcotics, keys, and all other medications;
- manage pharmacy orders on patients by processing them in a timely manner by fax or verbal order, assure their arrival, and log them onto the patient’s MAR;
- participate in inventory control;
- complete health information groups as requested by the Program Manager;
- educate clients on the medication taper which has been prescribed;
- encourage clients’ participation by empowering them via support vs. confrontation;
- complete accurate census and count on all clients daily as instructed by Program Manager;
- be flexible when taking care of the clients in need;
- review individual patient needs with psychiatrist and medical doctor as needed;
- supervise, orientate, and assist support staff in delivery of patient care;
- maintain privacy of patients by protecting health information protected under HIPAA;
- maintain a clean, organized work environment;
- oversee the efficient operations of the Treatment Office by maintaining electronic correspondence (fax and copier), memos, and other documents;
- maintain and input daily updates on LADDS, OAD census and Service Point information for monthly, quarterly and annual reporting requirements;
- conduct Urine Screens and complete all required documentation as requested by the Program Manager;
- monitor client phone calls as requested by the Program Manager;
- maintain professionalism with staff members and clients at all times;
- assist with filing of client documentation as requested by the Program Manager;
- participate in weekly One on One Meetings and monthly in-services; and perform other duties as assigned.
Minimum qualifications include the following: High school diploma or equivalent. Valid Louisiana Licensed Practical Nurse or Emergency Medical Technician License . Proficient in Microsoft Office Suite. 6 months substance abuse treatment experience. Excellent written and verbal communication skills. Preferred qualifications include the following: Bachelor’s Degree. Electronic Health Record and Practice Management experience. 2 plus years substance abuse treatment experience. Narcotics Anonymous and Alcoholics Anonymous principles knowledge. Qualified candidates should submit a cover letter and resume to srobey@ohlinc.org.

GL/GRANTS ACCOUNTANT
Odyssey House Louisiana, Inc. is seeking two full-time GL/Grants Accountant to work under the direction of the Chief Financial Officer. The schedule for the position is Monday-Friday 8am-5pm. The GL/Grants Accountant will perform General Ledger and Grants duties including but not limited to: General Ledger journal entries, Balance Sheet Account Reconciliations, Budgeting, Grant reconciliations and monthly invoicing. It is the duty and responsibility of the GL/Grants Accountant to:
- review purchase requisitions for proper fund coding;
- reconcile Balance Sheet Accounts;
- prepare monthly Grant/Contract Billing;
- process General Journal Entries as required;
- prepare monthly, quarterly and annual grant reports;
- analyze Financial Accounts;
- assist in the preparation and entry of the annual budget;
- assist CFO in preparing monthly financial reports; and perform other duties as required.
Minimum qualifications include the following: Bachelor’s degree with a major in Accounting/Finance. General ledger accounting experience. 3 years experience handling Federal, State, and/or Municipal grants. Excellent communication (written and oral), analytical and computer skills for the preparation of financial reports and correspondence. Accuracy, discretion and a professional demeanor. Preferred qualifications include the following: 3 years non-profit accounting experience. Intermediate knowledge of Microsoft Excel. Working knowledge of MIS Fund Accounting. Qualified candidates should submit cover letter and resume to mdejan@ohlinc.org.

LPN- RESIDENTIAL PROGRAM
Odyssey House Louisiana, Inc. is seeking full-time LPNs for the Adult Residential program. Available shifts: 7am-7pm and 7pm-7am including rotating weekends. The Licensed Practical Nurse works with agency clients in the Adult Residential Program (both STC and LTH/IOP). The Licensed Practical Nurse orients clients to the agency and the expectations of services which are to be received through the Medical Staff and managing the agency clients’ medical care. The Licensed Practical Nurse facilitates health care services as a support to the clients’ own self-management. All residents are responsible for their own health care services and management of their medication administration and supply of that medication. It is not the policy of the agency to provide all medical services to agency residents. It is the duty and responsibility of the Licensed Practical Nurse to:
- assess potential residents for appropriateness for the treatment program;
- complete an updated assessment on each client after admissions;
- complete a medical treatment/discharge plan based on updated assessment;
- communicate the treatment plan with the treatment team upon admission and on a monthly basis;
- provide on-going health education to all residents as outlined in the Residential Program Manual;
- provide on-going assessment of acute medical/nursing needs of all residents and refers residents to appropriate treatment centers;
- monitor prescribed medication consumption and treatments that includes assessing resident knowledge and understanding of medication and treatment regimens, as well as, accuracy of administration;
- coordinate the management of patient’s medication stock including pharmacy pick-up and drop-off of meds, calling in refills for clients, and upkeep of how medication is stored;
- conduct urine drug screens on all residents as directed to do so;
- conduct weekly psycho education classes;
- follow treatment care plans set forth by the medical staff;
- document all pertinent health related information about residents on the resident chart that is done routinely and according to nursing standards of practice;
- complete Incident Report form before the end of a shift if applicable;
- maintain HIPAA guidelines; and perform other duties as assigned.
Minimum qualifications include the following: LPN license; Healthcare CPR; Must be able to work independently with limited supervision; Must be able to handle a large caseload of medication management for clients. Preferred qualifications include the following: Substance Abuse treatment experience; Residential substance abuse program experience. Qualified candidates should submit cover letter and resume to srobey@ohlinc.org and ariley@ohlinc.org.

BILLING MANAGER
Odyssey House Louisiana, Inc. is seeking a full-time Billing Manager for its Behavioral Health Programs & Federally Qualified Health Center. The schedule for the position is Monday-Friday 8am-5pm.The Billing Manager is responsible for managing all of the Agency’s billing which includes both Program and Medical billing. The Billing Manager is responsible for making sure that all patient/client data is and accurate and kept securely and will also ensure HIPAA compliance where billing is concerned. The Billing Manager will also supervise the Billing Department which will be composed of (2) Billing Specialists and (1) Aging Report Specialist. The Billing Manager should possess strong management and problem solving skills and also should have Practice Management experience. It is the duty and responsibility of the Billing Manager to:
- manage and oversee performance of billing department personnel including coding, billing, collections and payment posting;
- monitor staff productivity and work quality to ensure that departmental goals and objectives are met and exceeded;
- manage workload and implements efficient workflow processes to accelerate account resolution;
- report on paid, outstanding and uncollectible claims;
- facilitate month-end closing of the billing department;
- develop and implement policies and procedures to ensure efficient and safe billing operations of the department and to meet established goals and timelines;
- report to Chief Financial Officer regularly on departmental goals, timelines and updates, informs Chief Financial Officer in a timely manner if there are barriers to meeting goals;
- oversee the hiring and supervision of personnel which includes performance evaluations, training, problem resolution, terminations and other personnel actions;
- manage multiple projects concurrently;
- create and monitor all billing procedures for the office, manages how bills are submitted and troubleshoot issues with electronic and paper filings, updates and audits billing procedures when necessary;
- ensure that all billing and collection activities meet and adhere to Medicare, Medicaid and other insurance regulations and laws;
- work as a liaison with other departments, to facilitate problem solving and data collection appropriate to patient and insurance billing;
- responsible for recommending continuing education/training needed to run the billing department; and perform other duties as required.
Minimum qualifications include the following: BA/BS in Business Management, Accounting or Health Information Management. 3-5 years medical billing experience. 3-5 years of medical billing and coding with knowledge of ICD -10 and CPT codes. Professional experience in a fast paced, mid-sized organization with the ability to multitask. Experience in strategic planning and priority setting for a billing department. Experience and knowledge of PHI/HIPAA. Knowledge of Federal, State and payer regulations regarding medical billing compliance. Basic knowledge of medical terminology. Preferred qualifications include the following: Coding Certificate. 5-7 years medical billing experience at a supervisory level. Qualified candidates should send cover letter and resume to mdejan@ohlinc.org.

KITCHEN ASSISTAT- RESIDENTIAL PROGRAM
Odyssey House Louisiana, Inc. is seeking full-time Kitchen Assistants. The schedule is Monday-Friday 8am-5pm and rotating weekends, must be able to work evenings, overnight, and holidays as needed. The Kitchen Assistant position is designed to assist in all activities related to culinary operations at the agency. The Kitchen Assistant works directly with Residential treatment clients assigned to the kitchen. This position assists with all daily activities as they relate to the kitchen, product purchasing, food preparation, food and kitchen supply delivery, kitchen storage, kitchen cleanliness/maintenance, and food service. This position assists the Kitchen Manager and Nutritionist with menu planning and implementation. It is the duty and responsibility of the Kitchen Assistant to:

- assist with all kitchen related activities;
- assist in preparation and cooking of food;
- assist in the delivery of all food and kitchen supplies;
- assist and oversee clients assigned to work in the kitchen;
- direct cleaning of kitchen and food storage area;
- facilitate all client education sessions to ensure weekly training and skill development;
- ensure that all clients and staff are compliant with all safety practices related to the kitchen and kitchen equipment;
- conduct and document weekly inventory using agency inventory control;
- ensure that all food and supplies are properly labeled and organized by date for timely use;
- add additional inventory as requested by Program Manager or designee;
- assist with invoices and requisitions related to food, kitchen supplies, and equipment purchasing;
- coordinate with Program Managers to ensure all food and supplies are within the guidelines of approved agency program menus. Deviations from approved menus must be documented and approved in advance of ordering by the Chief Operations Officer;
- ensure that kitchen and food storage areas are thoroughly clean and properly maintained, and on a daily basis;
- report all maintenance issues immediately to the Senior Program Manager or designee;
- be present for all deliveries in the absence of Kitchen Management and coordinate with the Senior Program Manager to develop a plan to cover deliveries. All deliveries must be accepted and signed by an agency staff member;
- receive and forward verbal and written feedback to clinical, medical, and other Residential staff as required regarding client activity and behavior;
- complete all incident reports, as directed by the Executive Chef, Kitchen Manager, or designee, prior to the end of scheduled shift as required by the Incident Reporting Policy and Procedure;
- assist with filing as requested by the Senior Program Manager;
- assist with other program functions as requested by Senior Program Manager and perform other duties as required.
Minimum qualifications include the following: Knowledge of food ordering and inventory practices. Proficient in MS Office. Current Valid Louisiana Driver’s License. Excellent written and verbal communication skills. Preferred qualifications include the following: Functioning personal vehicle; 6 months experience with substance abuse treatment; Hospital/Healthcare experience; Cleaning experience. Qualified candidates should submit a cover letter and resume to srobey@ohlinc.org.

ADMINISTRATIVE ASSISTANT- RESIDENTIAL PRORGRAM
Odyssey House Louisiana, Inc. is seeking a full-time Administrative Assistant for the Adult Residential Program. The schedule is Monday-Friday 8 am-5 pm. The Administrative Assistant performs a wide variety of administrative tasks for the Residential Program and also assists the Residential Senior Program Manager and Program Director. The Administrative Assistant also assists with transportation coordination for Residential clients and maintenance of all facility vans. It is the primary duty and responsibility of the Administrative Assistant to:
- maintain and distribute office supply inventory;
- screen incoming mail and draft responses to inquiries for information concerned with matters of non-technical nature and/or matter in which precedents are clear;
- maintain department’s records system, including filing and retrieving documents, researching files, etc…;
- maintain inactive treatment files;
- maintain SharePoint files;
- manage client cigarette storage and allotment;
- receive and pass verbal and written feedback to clinical, medical, and other Residential staff as requested about client activity and behavior;
- complete all Incident Reports prior to the end of scheduled shift as required by Incident Policy and Procedure;
- conduct urine screens and complete all required documentation;
- monitor client phone calls;
- assist with filing of client documentation;
- contact the Senior Program Manager in the event of a fire or evacuation of the treatment facility as required;
- contact the Senior Program Manager or the Recovery Support Staff/Behavioral Health Technician Supervisor if the Police or other law enforcement officials come to the Agency;
- perform searches on clients returning to the program from outside activities;
- scan documentation into the Electronic Health Record;
- enter client information into the Practice Management System;
- oversee the efficient operations of the Treatment Office by maintaining electronic correspondence (fax and copier), memos, and other documentation;
- contact referral sources daily and update/maintain referral spreadsheets;
- coordinate referrals, check and follow through with online referrals via referrals@ohlinc.org, and schedule referral appointments;
- initiate scheduled intakes for admissions counselors;
- engage clients on waitlists and schedule appointments;
- answer and field all front desk calls and conduct preliminary triage;
- complete initial triage forms;
- meet scheduling productivity goals as directed by the Senior Program Manager and Program Director;
- run and distribute reports;
- assist in transportation arrangements and coordination activities;
- maintain and input daily updates on LADDS, OAD census and Service Point information for monthly, quarterly and annual reporting requirements;
- draft requisitions for the purchase of supplies; may involve entering information into an automated system;
- conduct MEVS, background checks, UDS;
- distribute orientation booklets;
- coordinate viewing of mandatory Narcan video;
- update census and discharge reports daily and assign new clients to Counselors;
- participate in staff meeting when necessary; and perform other duties as assigned.
Minimum qualifications include the following: Bachelor’s Degree in a human service related field. Proficient in MS Office Suite. At least 6 months experience with substance abuse treatment. Excellent communication skills. Preferred qualifications include the following: More than 2 years of substance abuse treatment experience. At least 1 year of Electronic Health Record system experience . At least 1 year of MS Access experience. Knowledge of Narcotics Anonymous and Alcoholics Anonymous principles. Qualified candidates should submit a cover letter and resume to srobey@ohlinc.org.